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Customer Feedback
All User Feedback
Very Satisfied
Very Satisfied
Michael Hathaway
April 03, 2020
"Highly recommended. Very reassuring about the process and insurance coverage. Work completed hours ahead of schedule. Quality of work is "as good as new""
April 03, 2020
"Highly recommended. Very reassuring about the process and insurance coverage. Work completed hours ahead of schedule. Quality of work is "as good as new""
Very Satisfied
Jeff Dubiel
March 30, 2020
"I have been bringing my cars to Affordable Auto Glass for over 20 years. They offer fast, affordable friendly service and their installers are extremely knowledgeable. Why would you want to go anywhere else? "
March 30, 2020
"I have been bringing my cars to Affordable Auto Glass for over 20 years. They offer fast, affordable friendly service and their installers are extremely knowledgeable. Why would you want to go anywhere else? "
Very Satisfied
Paul Boudo
March 27, 2020
"Very innovative way to provide the inspection service while keeping within the rules while under the “virus” protection recommendations."
March 27, 2020
"Very innovative way to provide the inspection service while keeping within the rules while under the “virus” protection recommendations."
Very Satisfied
Lisa Kusek
March 27, 2020
"Staff is kind, professional and respectful of their customer's time. I come back here for my inspection sticker year after year because of the people."
March 27, 2020
"Staff is kind, professional and respectful of their customer's time. I come back here for my inspection sticker year after year because of the people."
Very Satisfied
Kristee Picard
March 24, 2020
"This is my second year getting my inspection done here and I honestly would never go elsewhere. Thanks for being quick, efficient, and friendly"
March 24, 2020
"This is my second year getting my inspection done here and I honestly would never go elsewhere. Thanks for being quick, efficient, and friendly"
Very Satisfied
Mary Bouley
March 24, 2020
"Since I had Subaru bring the car to you so replace the windshield and for them to replace insulation in the dashboard while the windshield was out, I did have any direct contact with the staff who worked on the car. Your CSR Sarah was very nice when I made the appointment and I appreciated an email to let me know that service was complete and it was quickly done!"
March 24, 2020
"Since I had Subaru bring the car to you so replace the windshield and for them to replace insulation in the dashboard while the windshield was out, I did have any direct contact with the staff who worked on the car. Your CSR Sarah was very nice when I made the appointment and I appreciated an email to let me know that service was complete and it was quickly done!"
Very Satisfied
Mark Grabowski
March 23, 2020
"Went beyond customer satisfaction. Exceeded my expectations!! Great company and employee's. Drew and Tammy were exceptional!! Mark G."
March 23, 2020
"Went beyond customer satisfaction. Exceeded my expectations!! Great company and employee's. Drew and Tammy were exceptional!! Mark G."
Very Satisfied
Pamela Lizotte
March 23, 2020
"As always, Tammy is very personable at the front desk. I have brand new wiper blades which is probably why no one asked if I needed new ones - fairly obvious that I didn’t. Service was speedy & friendly. Happy to continue to do my business here. "
March 23, 2020
"As always, Tammy is very personable at the front desk. I have brand new wiper blades which is probably why no one asked if I needed new ones - fairly obvious that I didn’t. Service was speedy & friendly. Happy to continue to do my business here. "
Very Satisfied
Very Satisfied
Steven Carroll
March 19, 2020
"Came in for my inspection sticker. The service was quick, approximately 10 minutes, and I was notified promptly when done. I've been coming her for years, stickers and a windshield replacement, and have been nothing but satisfied. "
March 19, 2020
"Came in for my inspection sticker. The service was quick, approximately 10 minutes, and I was notified promptly when done. I've been coming her for years, stickers and a windshield replacement, and have been nothing but satisfied. "
Very Satisfied
Mark Grabowski
March 19, 2020
"Excellent customer service. Exceeded my expectations every time! Drew was exceptional, Tammy was terrific & the building is immaculate! I offered Drew a tip & he said he couldn't accept!! Pizza coming this Friday! Mark G."
March 19, 2020
"Excellent customer service. Exceeded my expectations every time! Drew was exceptional, Tammy was terrific & the building is immaculate! I offered Drew a tip & he said he couldn't accept!! Pizza coming this Friday! Mark G."
Very Satisfied
Michelina Cahillane
March 19, 2020
"Thank you so much, needed an insoection sticker and encrypt was so friendly and nice. I will definately go there again. Love my window cleaner too. "
March 19, 2020
"Thank you so much, needed an insoection sticker and encrypt was so friendly and nice. I will definately go there again. Love my window cleaner too. "
Very Satisfied
Ralph Welliver
March 17, 2020
"Tami was cheerful and friendly. She was helpful in getting us the best service we could have expected."
March 17, 2020
"Tami was cheerful and friendly. She was helpful in getting us the best service we could have expected."
Very Satisfied
Heather Ackourey
March 16, 2020
"I always get my inspection sticker here and recommend affordable Auto glass to family and friends. Wonderful customer service, fast, friendly and trustworthy! Thank you for all your help!"
March 16, 2020
"I always get my inspection sticker here and recommend affordable Auto glass to family and friends. Wonderful customer service, fast, friendly and trustworthy! Thank you for all your help!"
Very Satisfied
Don Croisetiere
March 16, 2020
"As a frequent sticker customer I'm always greeted by a very friendly service associate. Wait time is always reasonable... You also get your car back with a sparkling clean windshield after the sticker installation."
March 16, 2020
"As a frequent sticker customer I'm always greeted by a very friendly service associate. Wait time is always reasonable... You also get your car back with a sparkling clean windshield after the sticker installation."
Very Satisfied
Michele Therrien
March 15, 2020
"I had to return for a second windshield due to a flaw in the first one. I was able to obtain a loaner car and get a new windshield with no issues. Thank you and keep up the great work and service. "
March 15, 2020
"I had to return for a second windshield due to a flaw in the first one. I was able to obtain a loaner car and get a new windshield with no issues. Thank you and keep up the great work and service. "
Very Satisfied
Rod Kilch
March 14, 2020
"My experience with vehicle inspections here has been excellent. I have never waited long and everyone has been friendly and courteous."
March 14, 2020
"My experience with vehicle inspections here has been excellent. I have never waited long and everyone has been friendly and courteous."
Very Satisfied
Debby Desrosiers
March 05, 2020
"Came in for an inspection sticker. I was 7th in line and it only took about an hour."
March 05, 2020
"Came in for an inspection sticker. I was 7th in line and it only took about an hour."
Very Satisfied
Debby Desrosiers
March 05, 2020
"Came in for an inspection sticker. I was 7th in line and it only took about an hour."
March 05, 2020
"Came in for an inspection sticker. I was 7th in line and it only took about an hour."
Very Satisfied
Very Satisfied
Very Satisfied
Chelsea Goforth
February 25, 2020
"Very impressed with my experience. Staff was very friendly and made my day 🙂 "
February 25, 2020
"Very impressed with my experience. Staff was very friendly and made my day 🙂 "
Very Satisfied
Richard Zielenski
February 23, 2020
"Cant thank Tammie and Drew enough.Thought I needed a new windshield which would have been $700 out of pocket for me.Turned out only needed gasket on backup light above rear window.Thanks again"
February 23, 2020
"Cant thank Tammie and Drew enough.Thought I needed a new windshield which would have been $700 out of pocket for me.Turned out only needed gasket on backup light above rear window.Thanks again"
Very Satisfied
Yanira Torres
February 21, 2020
"Very polite and super fast at inspections definitely goin here from now on "
February 21, 2020
"Very polite and super fast at inspections definitely goin here from now on "
Dissatisfied
Mark Aubin
February 15, 2020
"Was told by your customer service representative that the clips that hold my mirror were broken when they received the car I don’t understand how that could be I bought the car brand new and this was the first time I’ve had to have a windshield replaced he stated it was already like that when they went to take the windshield out And if I wanted a new mirror holder it would cost me $35 to get it replaced I didn’t get it replaced I felt that you should replace it due to you working on the mirror holder and the windshield He also told me when I go to move the mirror do it very carefully"
February 15, 2020
"Was told by your customer service representative that the clips that hold my mirror were broken when they received the car I don’t understand how that could be I bought the car brand new and this was the first time I’ve had to have a windshield replaced he stated it was already like that when they went to take the windshield out And if I wanted a new mirror holder it would cost me $35 to get it replaced I didn’t get it replaced I felt that you should replace it due to you working on the mirror holder and the windshield He also told me when I go to move the mirror do it very carefully"
Very Satisfied
Jeannie Moriarty
February 15, 2020
"Very professional. Will always use and recommend Affordable Glass for Inspection and glass replacement as needed. I was disappointed with, what I understand, is the “owner’s” policy to charge $2 (velcro/process) to put my transponder from my former car on my new car as it was inspected. The technician was sweet, professional and courteous about doing this for me in following policy. I needed the assistance of how and where to place it correctly. I was charged this fee at the front desk. This left me with a negative feeling which is not at all Affordable Glass’ style. Minor courtesies without charge are important. That said..Affordable Glass is a beautifully run business..glad a friend recommended them to me."
February 15, 2020
"Very professional. Will always use and recommend Affordable Glass for Inspection and glass replacement as needed. I was disappointed with, what I understand, is the “owner’s” policy to charge $2 (velcro/process) to put my transponder from my former car on my new car as it was inspected. The technician was sweet, professional and courteous about doing this for me in following policy. I needed the assistance of how and where to place it correctly. I was charged this fee at the front desk. This left me with a negative feeling which is not at all Affordable Glass’ style. Minor courtesies without charge are important. That said..Affordable Glass is a beautifully run business..glad a friend recommended them to me."
Satisfied
LaVerne Kelly
February 14, 2020
"I don’t like that I was told by the counter rep that my email was a requirement for my inspection. He suggested that it was for the RMV. But, it looks like it was for your marketing purposes. Honesty is key. "
February 14, 2020
"I don’t like that I was told by the counter rep that my email was a requirement for my inspection. He suggested that it was for the RMV. But, it looks like it was for your marketing purposes. Honesty is key. "
Very Satisfied
MARJORIE DAVIS
February 14, 2020
"It is always a pleasant experience to be provided service at Affordable Auto Glass. Personnel are helpful, courteous, & competent. The owner is honest & is readily available to customers. Thank you, Affordable Auto Glass, for making my visit an enjoyable one. "
February 14, 2020
"It is always a pleasant experience to be provided service at Affordable Auto Glass. Personnel are helpful, courteous, & competent. The owner is honest & is readily available to customers. Thank you, Affordable Auto Glass, for making my visit an enjoyable one. "
Very Satisfied
Roger Townsend
February 10, 2020
"Called in the afternoon,scheduled appointment for the next day. All set in 24 hours. Fast,friendly,and fair prices. Plus new wipers and glass cleaner. Very satisfied!"
February 10, 2020
"Called in the afternoon,scheduled appointment for the next day. All set in 24 hours. Fast,friendly,and fair prices. Plus new wipers and glass cleaner. Very satisfied!"
Very Satisfied
Very Satisfied
Barbara Williamson
January 16, 2020
"Staff really professional thank you. Did a great job removing and placing new sticker. Thank you. See you next inspection time."
January 16, 2020
"Staff really professional thank you. Did a great job removing and placing new sticker. Thank you. See you next inspection time."
Very Satisfied
Justus Guerrieri
January 11, 2020
"Very friendly staff. Quick service. Will be back for future needs."
January 11, 2020
"Very friendly staff. Quick service. Will be back for future needs."
Very Satisfied
Patricia Moriarty
January 10, 2020
"I came in for an inspection sticker. They quickly did the inspection and i was out of there in a very timely fashion. .Pleased with all the service personnel. "
January 10, 2020
"I came in for an inspection sticker. They quickly did the inspection and i was out of there in a very timely fashion. .Pleased with all the service personnel. "
Very Satisfied
John Skill
January 09, 2020
"VERY CLEAN,PERSONEL VERY POLITE,JOB COMPLETED IN A TIMELY MANNER. WOULD DEFINETLY RECOMMEND AFFORDABLE AUTO GLASS FOR ANY GLASS SERVICE"
January 09, 2020
"VERY CLEAN,PERSONEL VERY POLITE,JOB COMPLETED IN A TIMELY MANNER. WOULD DEFINETLY RECOMMEND AFFORDABLE AUTO GLASS FOR ANY GLASS SERVICE"
Very Satisfied
Very Satisfied
Michael Copeland
January 09, 2020
"Came in at the end of a busy day and they were very fast and friendly. will come here for all inspection and glass work from now on"
January 09, 2020
"Came in at the end of a busy day and they were very fast and friendly. will come here for all inspection and glass work from now on"
Very Satisfied
Elvia Torres
January 09, 2020
"After 3 cancellations of a different glass company recommended by my insurance I decided to shop myself for other ones, that’s when I found affordable auto. First time and iam very very satisfied & I do recommend 100%, great job."
January 09, 2020
"After 3 cancellations of a different glass company recommended by my insurance I decided to shop myself for other ones, that’s when I found affordable auto. First time and iam very very satisfied & I do recommend 100%, great job."
Very Satisfied
Dorothy Page
January 09, 2020
"My second experience with Affordable Auto Glass. They turned a negative experience to a positive one with courtesy, promptness and efficiency both times! Highly recommended!"
January 09, 2020
"My second experience with Affordable Auto Glass. They turned a negative experience to a positive one with courtesy, promptness and efficiency both times! Highly recommended!"
Very Satisfied
Melissa Baribeau
January 03, 2020
"Very friend and helpful. Work was done in a timely manner and done very well. Will definitely be back and I will be recommending them to my family and friends."
January 03, 2020
"Very friend and helpful. Work was done in a timely manner and done very well. Will definitely be back and I will be recommending them to my family and friends."
Very Satisfied
Don Croisetiere
December 31, 2019
"I visited Affordable Glass for one of two annual inspection stickers. Service is always timely. Furthermore, I've had windshield service in the past and was quite satisfied with the work. Staff is always friendly, professional and the work exceeds expectations."
December 31, 2019
"I visited Affordable Glass for one of two annual inspection stickers. Service is always timely. Furthermore, I've had windshield service in the past and was quite satisfied with the work. Staff is always friendly, professional and the work exceeds expectations."
Very Satisfied
Very Satisfied
ONEIDA FUENTES
December 17, 2019
"I went in for an inspection sticker. Painless and quick service. No wait at all. The technician was very friendly and humorous. Made my first experience with affordable auto glass a pleasant one. I would definitely go back and recommend to everyone. "
December 17, 2019
"I went in for an inspection sticker. Painless and quick service. No wait at all. The technician was very friendly and humorous. Made my first experience with affordable auto glass a pleasant one. I would definitely go back and recommend to everyone. "
Very Satisfied
Charles Terzi
December 15, 2019
"They were very knowledgeable and replaced the windshield and was ready when they said it would be. I would recommend them to everyone I know. I like when someone says it will be ready at certain time and it is."
December 15, 2019
"They were very knowledgeable and replaced the windshield and was ready when they said it would be. I would recommend them to everyone I know. I like when someone says it will be ready at certain time and it is."
Very Satisfied
Very Satisfied
Ken Shea
December 10, 2019
"Had to get a inspection sticker and I did have too wait. Everyone was friendly and the waiting room was nice and comfortable."
December 10, 2019
"Had to get a inspection sticker and I did have too wait. Everyone was friendly and the waiting room was nice and comfortable."
Very Satisfied
Carmen Alicea
December 07, 2019
"Excellent customer service. Everyone is always very friendly and helpful. Thank you"
December 07, 2019
"Excellent customer service. Everyone is always very friendly and helpful. Thank you"
Very Satisfied
Satisfied
Stephen Muller
December 05, 2019
" I can't really put my finger on it and I can't say it's everyone that works behind the desk in the entrance way but more than once I felt uneasy and rushed with short and abrupt answers and cold personalities which seem to be all business and border on rude for that reason. A little smile and pleasantries goes along way. I've been there for the last three years for stickers as well as had a windshield replaced there. All the work is done professionally and in any timely manner. The last time I was there I asked if I could get in queue for a sticker and just run my wife 1 mile down the road to our house and come back. I was told that is not a possibility I would lose my place in-line OK if those are your rules. I left my vehicle and walked her home after what seemed like a while (a few car ahead of me) I had not received an email or a phone call so I called to check and they said it had been done. Is this also protocol? I don't know. Will any of this stop me from coming there or telling other people to go there? Certainly not because overall they provide a great service. I met the owner one time when I was working in a nearby building he owned. He seemed like a hard-working organized person who seem to care about how he does in the businesses he's involved with. my point is we don't always meet the owner or the employees in the garage we only deal with the people in the front. If they are the face of the company they should try to be a little more positive and cheery. I know working at the same place every day doing the same thing probably becomes mudane to them but to the person walking in off the street this could be their first experience and it should be a good one. If it happened one time I would not mention it but it seems consistent that's the only flaw I could find about this whole place. Once again it's not everybody that works at the front desk and I only go there once a year but it's consistent."
December 05, 2019
" I can't really put my finger on it and I can't say it's everyone that works behind the desk in the entrance way but more than once I felt uneasy and rushed with short and abrupt answers and cold personalities which seem to be all business and border on rude for that reason. A little smile and pleasantries goes along way. I've been there for the last three years for stickers as well as had a windshield replaced there. All the work is done professionally and in any timely manner. The last time I was there I asked if I could get in queue for a sticker and just run my wife 1 mile down the road to our house and come back. I was told that is not a possibility I would lose my place in-line OK if those are your rules. I left my vehicle and walked her home after what seemed like a while (a few car ahead of me) I had not received an email or a phone call so I called to check and they said it had been done. Is this also protocol? I don't know. Will any of this stop me from coming there or telling other people to go there? Certainly not because overall they provide a great service. I met the owner one time when I was working in a nearby building he owned. He seemed like a hard-working organized person who seem to care about how he does in the businesses he's involved with. my point is we don't always meet the owner or the employees in the garage we only deal with the people in the front. If they are the face of the company they should try to be a little more positive and cheery. I know working at the same place every day doing the same thing probably becomes mudane to them but to the person walking in off the street this could be their first experience and it should be a good one. If it happened one time I would not mention it but it seems consistent that's the only flaw I could find about this whole place. Once again it's not everybody that works at the front desk and I only go there once a year but it's consistent."
Very Satisfied
Fran Johnson
December 04, 2019
"The best staff and business we have dealt with! We would recommend them to anyone. Other businesses and employees should treat their customers as we were treated!!!!"
December 04, 2019
"The best staff and business we have dealt with! We would recommend them to anyone. Other businesses and employees should treat their customers as we were treated!!!!"
Very Satisfied
Caroline McAleer
December 02, 2019
"Came in for my inspection sticker and the process was very quick and complete! A real pleasure."
December 02, 2019
"Came in for my inspection sticker and the process was very quick and complete! A real pleasure."
Very Satisfied
Very Satisfied
Very Satisfied
Melissa Hensen
November 23, 2019
"The business is clean, staff is professional and employees are neat. The property is well maintained. I have the annual inspections done and will be having a windshield replaced. Outstanding business"
November 23, 2019
"The business is clean, staff is professional and employees are neat. The property is well maintained. I have the annual inspections done and will be having a windshield replaced. Outstanding business"
Very Satisfied
Tim MacKenzie
November 21, 2019
"Drew was super amazing and helpful in every single way. He was organized, filled with integrity, took pride in his job, and I trusted him 1000%. Thank you."
November 21, 2019
"Drew was super amazing and helpful in every single way. He was organized, filled with integrity, took pride in his job, and I trusted him 1000%. Thank you."
Very Satisfied
Veronica Gibson
November 14, 2019
"I've been having my vehicle inspected at AAG for 5+ years. I love you guys! Clean, quick, and high quality! 🙂"
November 14, 2019
"I've been having my vehicle inspected at AAG for 5+ years. I love you guys! Clean, quick, and high quality! 🙂"
Very Satisfied
Very Satisfied
Very Satisfied
Paul Nebosky
November 07, 2019
"Outstanding job by Drew. Great work by Tammy in setting up the appointment "
November 07, 2019
"Outstanding job by Drew. Great work by Tammy in setting up the appointment "
Very Satisfied
Erna Wozny
November 02, 2019
"I am a women I highly recommend them for inspection they are very honest. I also have my own mechanic he stated that my car would pass it always does that is why I know that they do not take advantage of anyone they are friendly and very fast."
November 02, 2019
"I am a women I highly recommend them for inspection they are very honest. I also have my own mechanic he stated that my car would pass it always does that is why I know that they do not take advantage of anyone they are friendly and very fast."
Very Satisfied
Marian Laviolette
October 31, 2019
"Very satisfied. Came in for an inspection sticker and was taken right in. Have always had great service."
October 31, 2019
"Very satisfied. Came in for an inspection sticker and was taken right in. Have always had great service."
Satisfied
Ronald Kozak
October 31, 2019
"Only one disappointment, I called on Monday and received an appointment for that Thursday morning. When I arrived we were told you were over booked and could see me on Friday. Also a comment was made that a walk in had come in also. Poor booking. Fortunately we were able to make the Friday appointment. I would still use your shop for any future needs. I'm hoping my mishap was a one and only."
October 31, 2019
"Only one disappointment, I called on Monday and received an appointment for that Thursday morning. When I arrived we were told you were over booked and could see me on Friday. Also a comment was made that a walk in had come in also. Poor booking. Fortunately we were able to make the Friday appointment. I would still use your shop for any future needs. I'm hoping my mishap was a one and only."
Very Satisfied
Thu Le
October 25, 2019
"My car windows were broken and I called them. I do not speak English well but they have persisted in listening to me. I asked them how long it took them to finish, they told me it was half a day, but everything done early than they said , only took them 2 hours to finish . I am very satisfied with that Thank you alot "
October 25, 2019
"My car windows were broken and I called them. I do not speak English well but they have persisted in listening to me. I asked them how long it took them to finish, they told me it was half a day, but everything done early than they said , only took them 2 hours to finish . I am very satisfied with that Thank you alot "
Very Satisfied
Mari Roy
October 23, 2019
"I went there for an inspection sticker .It was done in the time that they said it would be and everyone was very polite. "
October 23, 2019
"I went there for an inspection sticker .It was done in the time that they said it would be and everyone was very polite. "
Very Satisfied
Linda Bowers
October 22, 2019
"We always come for our sticker. I wished that had ask us to replace windshield wipes because now I have to go back. There service and customer service is excellent that is why we come back."
October 22, 2019
"We always come for our sticker. I wished that had ask us to replace windshield wipes because now I have to go back. There service and customer service is excellent that is why we come back."
Very Satisfied
Linda Bowers
October 22, 2019
"We always come for our sticker. I wished that had ask us to replace windshield wipes because now I have to go back. There service and customer service is excellent that is why we come back."
October 22, 2019
"We always come for our sticker. I wished that had ask us to replace windshield wipes because now I have to go back. There service and customer service is excellent that is why we come back."
Very Satisfied
Chris Aberdale
October 18, 2019
"The woman at the desk can get a little short but I assume she has a lot to deal with, techs were awesome and knowledgeable. Overall very positive experience I'll come back for all my stickers and glass and always recommend AAG to others."
October 18, 2019
"The woman at the desk can get a little short but I assume she has a lot to deal with, techs were awesome and knowledgeable. Overall very positive experience I'll come back for all my stickers and glass and always recommend AAG to others."
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© Copyright 2017 Affordable Auto Glass
April 03, 2020
"Affordable auto glass. You are always there when needed. Great place people "