Customer Feedback - Affordable Auto Glass

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All User Feedback


Very Satisfied

Jason Larosa
December 02, 2022
 


Very Satisfied

Judy King
November 30, 2022
"The location in West Springfield has the nicest staff and I will continue to do my car inspections here. The front desk person( I forgot her name) is the nicest most friendly woman to work with. I recommend them to anyone who asks me for my advice "
 


Very Satisfied

Judy King
November 30, 2022
"The location in West Springfield has the nicest staff and I will continue to do my car inspections here. The front desk person( I forgot her name) is the nicest most friendly woman to work with. I recommend them to anyone who asks me for my advice "
 


Very Satisfied

Amy Phillips
November 29, 2022
"I get my car inspected every year at Affordable. Everyone is courteous, short wait time, great service. Love the window cleaner!"
 


Very Satisfied

Eric Grosso
November 29, 2022
"Great service and quick with the inspection. I always recommend to my family and friends to come here."
 


Very Satisfied

Al Domaingue
November 23, 2022
 


Very Satisfied

Susan Gallagher
November 23, 2022
"Wonderful and very helpful for fixing leaking in sunroof. Repaired, reasonable and knowledgeable. Thought I was going to have to spend a lot of money; helped repair problem easily. I would recommend this company. Staff is professional and polite. "
 


Satisfied

George Saunders
November 22, 2022
"The service was quick and done well. My only complaint is the rear view mirror wasn't reattached after the job was finished. "
 


Very Satisfied

Joseph Savaria
November 22, 2022
 


Very Satisfied

Al Domaingue
November 22, 2022
 


Very Satisfied

William Hynes
November 22, 2022
"I should have went here first after the original auto glass placed recommended left me hanging for 5 weeks on a part. This was done quickly and the front desk person was incredibly friendly and helpful."
 


Very Satisfied

Daniel OBrien
November 20, 2022
"This is the best run business in Town. A wonderful experience and the owner is committed to improving the Town. Total quality!"
 


Very Satisfied

Mary OBrien
November 18, 2022
"The service and reps were outstanding. I was in and out in 15 minutes."
 


Very Satisfied

Francesco Rocca
November 18, 2022
 


Very Satisfied

Richard Waryasz
November 18, 2022
 


Very Satisfied

Han Giang
November 17, 2022
 


Very Satisfied

Gina M ONeill
November 15, 2022
 


Very Satisfied

David Kwiatkowski
November 14, 2022
"Feels like family"
 


Very Satisfied

Judy Thomas-Cradock
November 11, 2022
 


Very Satisfied

David Griffin
November 11, 2022
 


Very Satisfied

Bill Renaud
November 10, 2022
 


Very Satisfied

Lori Lafrance
November 10, 2022
"Amazing as always !"
 


Very Satisfied

Jennifer Barkyoumb
November 09, 2022
 


Very Satisfied

Deb Hewitt-Skowera
November 08, 2022
"I was very satisfied with the service. The work was done promptly. Also, the technician helped to resolve a problem with my wipers. I appreciate his help and the professionalism of all the staff."
 


Very Satisfied

Sam Genovese
November 07, 2022
"Super service as always. This was my third visit. Outstanding!"
 


Very Satisfied

Alan Guimaraes
November 07, 2022
"I've been going to Affordable Auto Glass forever. Joe and his crew are the best and I recommend them to everyone. "
 


Very Satisfied

Fay Perkins-Ladeau
November 04, 2022
"Always great and quick service. "
 


Very Satisfied

Joe Commisso
November 02, 2022
"Great service as always "
 


Satisfied

Joseph Obrien
November 02, 2022
"I've been getting my car inspected at your business for a number of years. yesterday, as i was sitting in the waiting room, a woman came in to get her car inspected. i could overhear the rep asking her about her breakfast drink. i had already been there about 15 minutes. to my surprise, the technician inspected her car before mine. even though her car wasn't in the dealer line. when i questioned the woman rep about it, she told me the girl was there before me. i know she wasn't. it resulted in me spending 45 more minutes sitting in the waiting room,as another car from a dealership came in.now i don't mind waiting if i was treated fairly, but to be called a liar and have to wait almost an extra hour left a bad taste in my mouth."
 


Satisfied

Joseph Obrien
November 02, 2022
"I've been getting my car inspected at your business for a number of years. yesterday, as i was sitting in the waiting room, a woman came in to get her car inspected. i could overhear the rep asking her about her breakfast drink. i had already been there about 15 minutes. to my surprise, the technician inspected her car before mine. even though her car wasn't in the dealer line. when i questioned the woman rep about it, she told me the girl was there before me. i know she wasn't. it resulted in me spending 45 more minutes sitting in the waiting room,as another car from a dealership came in.now i don't mind waiting if i was treated fairly, but to be called a liar and have to wait almost an extra hour left a bad taste in my mouth."
 


Very Satisfied

Brian Case
November 02, 2022
"Prompt, professional, hassle free experience. "
 


Very Satisfied

Betsy Grenier
November 02, 2022
"Always great service for my annual inspection. I recommend you to everyone & anyone!"
 


Very Satisfied

Susan Birkner
November 01, 2022
 


Very Satisfied

Susan Birkner
November 01, 2022
 


Very Satisfied

Jenna Audet
November 01, 2022
"Very friendly. They try to get you in and out in a timely fashion. They put my registration in a nice holder since I didn't have one. Always go back !"
 


Very Satisfied

Betsy Grenier
October 31, 2022
"Always great service for my annual inspection. I recommend you to everyone & anyone!"
 


Very Satisfied

Richard Dutton
October 31, 2022
 


Very Satisfied

Jim Galeas
October 29, 2022
 


Very Satisfied

Benjamin Palmer
October 29, 2022
"Stopped in for my vehicle inspection and the staff was extremely friendly and helpful. Even the technician who performed the inspection put down plastic and covered the seat before getting in! Very happy with everyone I spoke with and was in & out in unver 30min."
 


Very Satisfied

Donna Buoniconti
October 29, 2022
"Great service and always very friendly. It was very fast service for my sticker. I love that they always back up my car so I can just head out without backing out. I'm a senior citizen and this is a great perk."
 


Very Satisfied

Angelo Cosme
October 28, 2022
"Great service "
 


Very Satisfied

Kristin Seeley
October 26, 2022
"I was very impressed by the customer service team and courteous service I received from Affordable Auto Glass. The process was easy and fast! I am very appreciative - thank you!"
 


Very Satisfied

Michael Misialek
October 26, 2022
"As always I went for my inspection sticker and the service was prompt and professional. Would recommend to anyone needing that type of service."
 


Very Satisfied

Dallas Comi
October 25, 2022
 


Very Satisfied

Dallas Comi
October 25, 2022
 


Very Satisfied

Michael LaRiviere
October 24, 2022
"Always a solid experience here. Highly Recommend AAG "
 


Very Satisfied

John Hawthorne
October 24, 2022
"40 minutes, in and out, there were a few before me, everything was nice and shiny."
 


Dissatisfied

John Wojcik
October 20, 2022
"I went to the shop on 10/12 to book the Appt for 10/18 because I needed a LOANER CAR. Tammy told me I was all set. I received a f/u call that ALL the Loaners were taken off the road. Major inconvenience for THIS RETURN CUSTOMER. I\\\'m very satisfied with the repair itself. But to take ALL the loaners off the road at the same time was a major mistake . In the future no loaner = NO customer!! JW"
 


Very Satisfied

Richard Dutton
October 20, 2022
 


Very Satisfied

Eric Grady
October 19, 2022
"Went for an inspection. Quick, courteous, no problems at all"
 


Very Satisfied

John Walker
October 17, 2022
"Didn’t know it but now they do motorcycle inspections as well!"
 


Satisfied

Paul Piquette
October 17, 2022
 


Very Satisfied

Elijah Fry
October 17, 2022
 


Very Satisfied

Karen OBrien
October 14, 2022
"Always receive prompt service. Staff is very friendly and knowledgeable. I always choose this location to get my car inspected. "
 


Very Satisfied

George Hovsepian
October 14, 2022
 


Very Satisfied

Debbie Rooney
October 13, 2022
 


Very Satisfied

Javed Naqvi
October 12, 2022
 


Very Satisfied

Todd Kenney
October 11, 2022
"Always great service very satisfied bring all of my cars there"
 


Very Satisfied

Todd Kenney
October 10, 2022
"Always great service very satisfied bring all of my cars there"
 


Very Satisfied

Crystal Benard
October 10, 2022
 


Very Satisfied

Jasmine Caruk
October 07, 2022
 


Very Satisfied

Barbara Wesniak
October 06, 2022
"The service at AAG is beyond great...and the employees are wonderful"
 


Very Satisfied

Andrew McGrath
October 06, 2022
 


Very Satisfied

Vincent Penna
October 06, 2022
"I am a returning customer to Affordable Auto Glass. It began with a windshield replacement in the past and I now return each year for my auto emission Inspection. This year I received a text message generated by them to remind me that my inspection was due this month. I thought that was really helpful. I brought my car in yesterday, the service was great, and they made it an easy process from start to finish. The Glass Cleaner is always appreciated and it is a nice gesture on their part. The CSR updated my email address as well for future correspondences. Thank you AAG! "
 


Very Satisfied

Meredith Viens
October 06, 2022
 


Very Satisfied

Celeste Johnson
October 06, 2022
"The staff is very friendly as well as efficient. I have only needed their services for my inspection sticker but I would not hesitate to use them in the future for any of my glass needs. I will continue to return year after year."
 


Very Satisfied

Lawrence Meccariello
October 06, 2022
"Great customer service and friendly staff. Always a pleasure to do business here."
 


Very Satisfied

Joe Commisso
October 05, 2022
"Great service as always "
 


Very Satisfied

Lawrence Meccariello
October 05, 2022
"Always greeted with friendly customer service. Excellent work,on my windshield replacement. Great customer service and all technicians are very knowledgeable and explain everything very well."
 


Very Satisfied

Patrick Lawsure
October 03, 2022
 


Very Satisfied

Mark Mc Cabe
October 02, 2022
"You folks are the BEST! Would not hesitate to recommend you!"
 


Very Satisfied

Scott Mendoker
October 01, 2022
 


Very Satisfied

Edward Murphy
September 30, 2022
 


Very Satisfied

Edward Murphy
September 30, 2022
 


Very Satisfied

Linda Shore
September 29, 2022
"Your technician went above and beyond to Repair and replace my passenger window. Very knowledgeable young man. Explained everything to me and did a great job."
 


Very Satisfied

Linda Shore
September 29, 2022
"Your technician went above and beyond to Repair and replace my passenger window. Very knowledgeable young man. Explained everything to me and did a great job."
 


Very Satisfied

Kim Kennedy
September 29, 2022
 


Very Satisfied

Mark Mc Cabe
September 29, 2022
"You folks are the BEST! Would not hesitate to recommend you!"
 


Very Satisfied

Lauren Como
September 28, 2022
 


Very Satisfied

Carla Doyle-Florence
September 28, 2022
"I came for an inspection sticker and called ahead to ask if they require an appointment. The receptionist and mechanic were friendly and efficient. They took my car right away and the time I sat in their waiting room was minimal. Upon returning to my car I found a can of their spray foam window cleaner on my seat as a thank you gift. What a nice surprise! This is probably the third time I’ve gone there for an inspection sticker and it’s always a positive experience. "
 


Very Satisfied

Kimberly A Lennon
September 28, 2022
 


Very Satisfied

Kim Kennedy
September 28, 2022
 


Very Satisfied

Linda Shore
September 28, 2022
"Your technician went above and beyond to Repair and replace my passenger window. Very knowledgeable young man. Explained everything to me and did a great job."
 


Very Satisfied

Patti Moylan
September 27, 2022
"Always great service here! Always! The lady even remembers me and asks me about my grandaughter every time!!! Cant ask for more than that now a days!"
 


Very Satisfied

Mike Weisser
September 27, 2022
"Great!!@"
 


Very Satisfied

Bonnie Baer-Green
September 24, 2022
"You guys are always great!! I've had glass replaced but mostly you guys take care of my inspection sticker. Always friendly, always timely!!!!"
 


Very Satisfied

Jon Paul Bibeau
September 23, 2022
"Another satisfying service(inspection sticker) completed by the staff are Affordable Auto Glass. Staff is ALWAYS polite and informative and attentive to the needs of the customer. It’s a pleasure bringing my vehicles here to be serviced either for a sticker or a windshield in the past. They make you feel welcomed and your wait time is never excessive. It’s truly a nice experience every time I stop in."
 


Very Satisfied

Lawrence Meccariello
September 23, 2022
"Always great customer and repair service. Windshield replacement work was excellent and I am very satisfied. I have all my vehicles inspected here and it’s always fast,prompt service. I highly recommend Affordable Auto Glass and tell all my friends the same."
 


Very Satisfied

Steve VandenTop
September 22, 2022
"Went in for a state inspection and service was fast. I was in and out in 10 minutes. Thank you. "
 


Very Satisfied

Corinne Franklin
September 22, 2022
"First time user for an inspection sticker. Very satisfied. "
 


Very Satisfied

Boris McNair
September 22, 2022
"Great place!! Phenomenal customer service "
 


Very Satisfied

REGINA SZCZEKUTEK
September 21, 2022
 


Very Satisfied

Mary Rzasa
September 21, 2022
"Everyone was polite and professional. Very nice experience!"
 


Very Satisfied

Dalia Rosario
September 20, 2022
"Gentleman that brought my car around after completing my inspection mentioned my wiper blades needed replacing and that he cleaned them for me. He also mentioned that he could provide that service. It was quickly and efficiently completed ! Great service"
 


Satisfied

Paul Weinberg
September 16, 2022
 


Very Satisfied

Paula Moreau
September 16, 2022
"Only came in for a sticker"
 


Very Satisfied

Cory Bailly
September 16, 2022
"I came a few weeks prior for a motorcycle inspection and was told I'd have to wait for the 6 other cars in line. It would be amazing if motorcycle inspections had their own line separate from car inspections! However, when I came the second time there were only a few cars ahead of me. The line went by very quickly and everybody was extremely professional!"
 


Very Satisfied

M Ruiz
September 15, 2022
"Quick and friendly service"
 


Very Satisfied

Jim Foley
September 15, 2022
"Great service as always. Thank you."
 


Very Satisfied

Rosemary Eger
September 15, 2022
"Very satisfied "
 


Very Satisfied

ROBERT DUFFY
September 14, 2022
"Joe, you have a great thing going down there. Great service is very hard to find but you have been very consistent with it. You have the ability to find and keep good people. I don't know how hard it is from your perspective, but from mine as a customer... it appears seamless. "
 


Very Satisfied

Caroline Carmody
September 13, 2022
"I had been told by my father how great your team was. It was nice to experience it for myself."
 


Very Satisfied

C Rosinski
September 09, 2022
"Tammy is always warm and welcoming. Mike inspected my truck and go me in and out promptly. Always great service!"
 


Very Satisfied

Tara J
September 09, 2022
"All staff were very friendly, courteous and helpful. Service was very efficient. A very positive experience. "
 


Very Satisfied

Rich Conway
September 09, 2022
"Fast and courteous service. "
 


Very Satisfied

Rich Conway
September 09, 2022
"Fast and courteous service. "
 


Very Satisfied

Robert Gormbley
September 09, 2022
"I always have my cars inspected here. I've had windshield work done in the past as well. I wouldn't consider going anywhere else. Outstanding service every time. By best to Bill, best tech ever."
 


Very Satisfied

Hannah Fawn
September 08, 2022
 


Very Satisfied

Lawrence Meccariello
September 07, 2022
"Excellent customer service. I bring all my vehicles here for inspection and. Glass work. Very knowledgeable and. Prompt fast service."
 


Very Satisfied

Kelly Graziano
September 02, 2022
"My go to location for State inspections for all of our vehicles. The best staff and prompt service!! Kelly Graziano "
 


Very Satisfied

Roberto Torres
September 01, 2022
"Super happy, got my inspection sticker done really quick. Quick tip for customers: Before getting your inspection sticker, fasten all seat belts in the car, check Emergency light blinkers. Make sure brake lights and turn signals are working. Check the wiper blades and add wiper fluid if needed. YW."
 


Very Satisfied

Angela Fernandes
August 31, 2022
"I came to get my inspection sticker based upon my dealership's recommendation and Billy, the service technician was so pleasant and reassuring that I wanted to bring my 2nd vehicle in for an inspection sticker as well. Billy is wonderful and takes excellent care of your vehicle. I only returned because of how he takes the time to be friendly and take good care of your vehicle as he works. He also answered my questions about my windshield and gave me instructions on how to remove tape residue from my windshield the was installed by a different company, which made me decide to also have my windshield replaced here in the future."
 


Dissatisfied

Kenneth Alvarado
August 31, 2022
"$40 to change out two bulbs in order to pass inspection was way overpriced I’ve had it done for a quarter of the price at other places."
 


Very Satisfied

Jonna Hamel
August 31, 2022
"Each experience has been wonderful. I have recommended AAG to others and all of these people have told me their experiences were exceptional as well from start to finish. Thank you to all the employees. Great team all of you"
 


Very Satisfied

Lisa R
August 30, 2022
"This is a wonderful, efficient place to get an inspection sticker. I love the text reminders! Billy was super friendly and squeezed me in at the very end of the day with a smile on his face!"
 


Very Satisfied

Danielle Dion Korell
August 29, 2022
 


Very Satisfied

Miranda Landry
August 26, 2022
"I always come here for my inspection sticker and any car glass needs. Have always been great! "
 


Very Satisfied

Stephen Anderson
August 24, 2022
"Very grateful to get our car in right before inspections were done for the day! Very quick, easy, and friendly. Highly recommend."
 


Very Satisfied

Susan Morin
August 24, 2022
"Everyone is always welcoming and pleasant "
 


Very Satisfied

Susan Morin
August 24, 2022
"Everyone is always welcoming and pleasant "
 


Very Satisfied

Stephen Anderson
August 24, 2022
"Very grateful to get our car in right before inspections were done for the day! Very quick, easy, and friendly. Highly recommend."
 


Very Satisfied

Tristin Colbert
August 24, 2022
 


Very Satisfied

Gertrude Wroth
August 22, 2022
 


Very Satisfied

Mike Patrick
August 21, 2022
 


Very Satisfied

Mike Patrick
August 21, 2022
 


Very Satisfied

Joseph Jolicoeur
August 19, 2022
 


Very Satisfied

Joseph Jolicoeur
August 19, 2022
 


Very Satisfied

Ann Boyajian
August 17, 2022
"Go every year for inspection. Always quick and super friendly staff. "
 


Very Satisfied

Betsy Zielinski
August 17, 2022
 


Very Satisfied

Betsy Zielinski
August 17, 2022
 


Very Satisfied

John Jacobs
August 16, 2022
 


Very Satisfied

Luis Moya
August 15, 2022
"Very good service as always. "
 


Very Satisfied

Bob Long
August 12, 2022
"I came in for an inspection sticker on Friday Aug. 12, 2022, and I was very impressed with the friendliness and helpfulness that the inspector showed after the inspection was performed. I'm sorry that I did not get his name, but I was the first inspection that morning. Just wanted to say what an important asset he is to your company. He is the reason why I will chose Affordable for any future glass work I may need done."
 


Very Satisfied

Margaret Green
August 11, 2022
"Excellent, been going for years!"
 


Very Satisfied

Margaret Green
August 11, 2022
"Excellent, been going for years!"
 


Very Satisfied

Darby LaDouceur
August 09, 2022
 


Very Satisfied

Karen Scully
August 05, 2022
 


Very Satisfied

Kevin Johnson
August 04, 2022
"Went for a motorcycle inspection and got right in. All of the other shops around me do motorcycle inspections only 2 times a week, and most required a reservation. Very satisfied with my experience, and would recommend them."
 


Very Satisfied

Emily Hanifan
August 04, 2022
 


Very Satisfied

Emily Hanifan
August 04, 2022
 


Very Satisfied

Onix Cruz
August 03, 2022
 


Very Satisfied

Theresa Downey
August 03, 2022
"Very positive experience"
 


Very Satisfied

Christine Landry
August 02, 2022
"Very efficient service "
 


Very Satisfied

Deborah Stelzer
August 01, 2022
"I have been coming here for years for my inspection stickers and always met with friendly staff and reliable service. "
 


Very Satisfied

Cynthia Sears
July 29, 2022
"Quick, friendly, and helpful! It's why I keep going back."
 


Very Satisfied

Virginia Thomas
July 28, 2022
 


Very Satisfied

Bart Temple
July 26, 2022
"Excellent jobs as always. Always recommend them"
 


Very Satisfied

Tina Woodin
July 25, 2022
"I use affordable auto for both vehicles and I have been very satisfied with my experience. "
 


Very Satisfied

Mark Coughlin
July 25, 2022
"Was so happy with previous service that I drove from Wilbraham to get my inspection sticker "
 


Very Satisfied

Neely Krowka
July 25, 2022
 

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