Customer Feedback - Affordable Auto Glass

To leave feedback from your own experience with Affordable Auto Glass, please select the button below that describes you best:

All User Feedback


Very Satisfied

GERARD DESJARDINS
May 16, 2022
 


Very Satisfied

Cheri Haimowitz
May 15, 2022
 


Very Satisfied

Angelica Escobar
May 14, 2022
 


Very Satisfied

Cheri Haimowitz
May 13, 2022
 


Very Satisfied

Sandy TARDY
May 12, 2022
"I always get my inspections done at AAG because they are the best. They're quick, friendly, courteous and the place is very clean. Been going there for years"
 


Very Satisfied

Gayle Atkins
May 10, 2022
"The staff was very friendly and courteous. "
 


Very Satisfied

Gabrielle Solek
May 09, 2022
"Staff was very friendly and accommodating. They explained everything and had my service done in a timely manor. Will definitely be back! "
 


Very Satisfied

Jim McDonald
May 06, 2022
"AAG always makes it so easy. Love the reminders!"
 


Very Satisfied

Jim McDonald
May 06, 2022
"AAG always makes it so easy. Love the reminders!"
 


Very Satisfied

Don Bousquet
May 05, 2022
 


Very Satisfied

Ericka Gilliam
May 05, 2022
 


Very Satisfied

Jonathan Shefftz
May 05, 2022
"Everything went very well with my windshield replacement. Large fleet of loaner vehicles, with a big selection within a couple miles of restaurants and other places to hang out. Plus a McDonald's is next door. "
 


Very Satisfied

David Brennan
May 05, 2022
"Reliable and fantastic service "
 


Very Satisfied

David Brennan
May 05, 2022
"Reliable and fantastic service "
 


Very Satisfied

John Theriault
May 04, 2022
 


Very Satisfied

Juan Cruz
May 04, 2022
 


Very Satisfied

Don Bousquet
May 04, 2022
 


Very Satisfied

Arthur Casineau
May 04, 2022
 


Satisfied

B Hodges Jacobs
May 03, 2022
"My seat belt adjust device was broken."
 


Very Satisfied

Mary Guzik
May 03, 2022
"Always like this company. Friendly and good. "
 


Very Satisfied

THOMAS FIL
May 03, 2022
"VERY POSITIVE EXPERIENCE. PROFESSIONAL JOB, FRIENDLY STAFF. I HIGHLY RECOMMEND AFFORDABLE AUTO GLASS"
 


Very Satisfied

CHARLES Ford
May 03, 2022
"Great service as always. "
 


Satisfied

Donna Finney
May 02, 2022
"I was very satisfied with the customer service what I was dissatisfied about was I went for an inspection sticker I believe on the 18th of March and had a rejection sticker I went to my own mechanic in New York and had no problem getting a sticker and then talking to a dealership here in town they told me that all the inspection stations were having troubles with their machines in the month of March and made me still have as I went back to get my inspection sticker the last week of April I passed my inspection sticker at affordable Glass I found that was quite strange that I couldn't pass the first time but I passed the second time but no problem and I think I was a little more upset because I ended up paying $70 for an inspection sticker which I should have got the first time"
 


Very Satisfied

Courtney DeChristopher
May 01, 2022
"I always have my car inspected at affordable auto glass. They are also professional, polite and timely. Thank you."
 


Very Satisfied

Kristine Thomas
April 30, 2022
"I have been going here for years for inspection stickers and they are always great with customer service and professional. I would recommend they to everyone!"
 


Very Satisfied

Rudolf Kroisi
April 30, 2022
"Outstanding Service as usual, I will bring the other BMW over next week"
 


Satisfied

Grace Joy
April 29, 2022
"Just kind of discouraged because I really only had cash on me and I really didn’t wanna use my credit card at that time and I was told that it’s only debit or credit. So I guess I just was a little dissatisfied that you didn’t take cash because not everybody has a credit card so you shouldn’t assume that everybody has a debit card either. But the service was great as far as getting my vehicle inspected and I was in and out and I didn’t have to wait a long time so thank you for that."
 


Very Satisfied

Rudolf Kroisi
April 29, 2022
"Outstanding Service as usual, I will bring the other BMW over next week"
 


Very Satisfied

Michael Labrie
April 26, 2022
"Arrived to get inspection sticker. Small wait and no issues. Been going here for years and will continue to."
 


Very Satisfied

Michelle Parent
April 26, 2022
"I came screeching in just before you stopped doing inspections for the day and the lovely CSR let me in with one minute to spare. She was extremely pleasant and did not make me feel rushed nor did she seem irritated that I cut it so close. My technician Mike was a hoot! He was very knowledgeable and friendly, and offered me some much needed practical advice. I have been going out of my way to come here for years and make sure the rest of my family does as well. I may be the only person who actually looks forward to "inspection time", but I enjoy seeing the Affordable staff and, of course, receiving my complimentary "MUST HAVE" glass cleaner. Thank you all for being a much needed oasis in a sea of grumpy people."
 


Very Satisfied

Richard Manser
April 23, 2022
"Excellent service."
 


Very Satisfied

Denise Martin
April 22, 2022
"I've been using Affordable Auto glass for many years for Inspection of my vechicles. I've been very satisfied with the service I received and will definitely recommend others to this business."
 


Very Satisfied

Jessica Dutton
April 22, 2022
"I have never been so impressed with the amount of customer service I received from every faucet of this company. From the first interaction on the phone with the front desk rep to the technician. Everyone was so friendly, informative, helpful and accommodating, all at the same time. I recommend them for anyone needing any type of glass repair. "
 


Very Satisfied

Jessica Dutton
April 22, 2022
"I have never been so impressed with the amount of customer service I received from every faucet of this company. From the first interaction on the phone with the front desk rep to the technician. Everyone was so friendly, informative, helpful and accommodating, all at the same time. I recommend them for anyone needing any type of glass repair. "
 


Very Satisfied

Edward Dallapegorara
April 21, 2022
"Went in to have new vehicle inspected and everyone on staff was extremely nice. The CSR did ask for my email but I couldn't remember it...I suffer from CRS (can't remember shit). This was the 3rd time I've had my vehicles inspected here and will continue doing so. I will also recommend you to family and friends. "
 


Very Satisfied

Cynthia Climo
April 20, 2022
"Quick, courteous service."
 


Very Satisfied

Anthony Bracci
April 19, 2022
 


Very Satisfied

Steven Lemire
April 14, 2022
"Great professional job. Couldn't be happier. Easy to get done."
 


Very Satisfied

Joseph Brady
April 14, 2022
 


Very Satisfied

Joseph Brady
April 14, 2022
 


Very Satisfied

CaroleAnne Donoghue
April 13, 2022
"Your staff always goes above and beyond for me and for my customers. Local, family owned and superior performance and service is a win win all around. "
 


Very Satisfied

David Wiley
April 13, 2022
"Always great service."
 


Very Satisfied

Margaret Buoniconti
April 11, 2022
"Always a pleasant experience "
 


Very Satisfied

Phil Cropley
April 08, 2022
 


Very Satisfied

Monica Butler
April 07, 2022
 


Very Satisfied

Mark Walachy
April 06, 2022
 


Very Satisfied

Bridget Higgins
April 06, 2022
"Tammy was wonderful and so kind! "
 


Very Satisfied

Carmen Alicea
April 05, 2022
"Like always I\'m very happy with your services. Great staff. Tammy was very helpful and she has great personality. I recommend your services to everyone. Thank you again for everything. "
 


Very Satisfied

Phil Cropley
April 05, 2022
"These guys rock and I will continue to do business with them. I love their glass cleaner just gotta remember it doesn’t work in the cold. "
 


Very Satisfied

Kat Champagne
April 05, 2022
 


Very Satisfied

Crystal Davis
April 05, 2022
"Great customer service and in and out in no time at all...I only have one complaint and I feel like a bad person for complaining..they only accept credit or debit and not cash. I only had cash and normally pay in cash due to fraudulent activity at 2 separate banks and I'm researching for a bank that will be hopefully a better fit for me. But have no fear in case of emergencies I have my trusty cash app card and my awesome cousin to transfer money to my card haha so debit right away and my April inspection sticker and a giant can of window cleaner"
 


Very Satisfied

Shawn Grabert
April 05, 2022
"Receptionist was very helpful and nice and inspection didn't take any time at all. "
 


Very Satisfied

Mary Walczak
April 05, 2022
"So polite, courteous, efficient, prompt, good service"
 


Very Satisfied

Mark Walachy
April 05, 2022
 


Very Satisfied

Kat Champagne
April 04, 2022
 


Very Satisfied

Virginia Bard
April 04, 2022
 


Very Satisfied

Donna Toupin
April 02, 2022
"Love you guys - I recommend you to everyone I know / care about. "
 


Very Satisfied

Cindy Smith
April 01, 2022
 


Very Satisfied

Don Beresford
April 01, 2022
 


Very Satisfied

Jon Paul Bibeau
April 01, 2022
"OUTSTANDING service as ALWAYS! "
 


Very Satisfied

George Langlitz III
April 01, 2022
 


Very Satisfied

Kim F
April 01, 2022
"Went in for an inspection sticker. Everyone is nice! "
 


Very Satisfied

Brenton Whych
March 31, 2022
"Good job "
 


Very Satisfied

Samantha Dominique
March 30, 2022
 


Very Satisfied

Kenneth Gazda
March 30, 2022
"Employees are very courteous and professional. They do great work !! Would highly recommend. "
 


Very Satisfied

Luz Padilla
March 30, 2022
"I went for a inspection sticker "
 


Very Satisfied

Gary Boisseau
March 29, 2022
"Overall, they did a nice job."
 


Very Satisfied

Robert Gormbley
March 23, 2022
"I've been going to Affordable-Auto-Glass for over a decade. Yes, I have had a wind shield replaced once, or twice. Currently, I have all our vehicles inspected at Affordable-Auto-Glass. Billy, one of the techs, is outstanding, he always does a great job as does the rest of the staff. See you again soon."
 


Very Satisfied

GAIL GEBEAU
March 22, 2022
"I WAS VERY SATISFIIED WITH THE CSR..SHE WAS VERY HELPFUL AND WENT OUT OF HER WAY CALLING FOR A PART THAT I NEEDED AND GETTING PRICES.. THE ONLY ONE PROBLEM I HAD, WAS WHEN MY CAR WENT IN FOR THE GLASS REPLACEMENT, THE PASSENGER SIDE AIR BAG CAME ON...WHICH WAS NOT ON WHEN I DROPPED THE CAR OFF... I THOUGHT POSSIBLE WHEN REMOVING THE DOOR PANEL, IT MIGHT OF CAUSE A MALFUNCTION WITH THE ELECTRICAL COMPONENT? I DID CALL AND THE THE CSR SAID THAT WOULD HAVE NOTHING TO DO WITH THE LIGHT COMING ON? i AM STILL NOT ALL THAT SURE ABOUT THAT? HOWEVER, THE LIGHT IS STILL ON AND IT NEEDS TO BE RE-SET SO THE LIGHT WILL GO OFF... OTHER THAN THAT, I AM EXTREMELY SATISFIED WITH YOUR COMPANY!! "
 


Very Satisfied

Roman Shumeiko
March 22, 2022
"Always quick and professional "
 


Very Satisfied

Ana Morales
March 21, 2022
"I was not asked about the inspection sticker but I did requested since it was going to expire by the end of this month, March. Loved the way we were treated and the time of dropping service and picking up. First time customer and I would definitely recommend."
 


Very Satisfied

Ana Morales
March 21, 2022
"I was not asked about the inspection sticker but I did requested since it was going to expire by the end of this month, March. Loved the way we were treated and the time of dropping service and picking up. First time customer and I would definitely recommend."
 


Very Satisfied

Judith Benerakis
March 18, 2022
"I have been appearing for inspection stickers on 3 vehicles and each time treated with excellent caring service . I have recommended Affordable Auto Glass to others..hopefully , they tried your service... "
 


Very Satisfied

Mark Masi
March 17, 2022
"Great service as always I did have a license plate bulb out an he replaced it at no charge. Thank you"
 


Very Satisfied

Lisa Barnes
March 17, 2022
"Service was quick, easy and convenient! I sincerely appreciated being able to use a free loaner car!"
 


Very Satisfied

Joshua Plouffe
March 17, 2022
"Fantastic service from start to finish. Not that I want to need to go back but if I have a wind shield issue again I will definitely be back."
 


Very Satisfied

Don Croisetiere
March 17, 2022
"Customer service representative is always friendly and Mike the tech associate is always great to visit with.. "
 


Very Satisfied

Ismael Lopez
March 15, 2022
 


Very Satisfied

Carol Lynch
March 15, 2022
"Stopped in for State Inspection while driving by. Friendly, quick and easy. (I’ve gone to places where they require you to help by fastening the seatbelts) The Affordable Auto Glass Service Tech handled it all. Extremely pleased with my visit!"
 


Very Satisfied

Allison Garriss
March 12, 2022
"I had a wonderful experience with Affordable Auto Glass from the very first call to install. I"
 


Very Satisfied

Abigail Rivera
March 11, 2022
 


Very Satisfied

Abigail Rivera
March 11, 2022
 


Very Satisfied

Carmen Rivera
March 11, 2022
"Excellent and quick service!"
 


Very Satisfied

Allison Garriss
March 10, 2022
"I had a wonderful experience with Affordable Auto Glass from the very first call to install. I"
 


Very Satisfied

Daniel Lauber
March 10, 2022
"I was pleasantly surprised, from my first conversation with Tammy to the completion of the job... top notch! Amazing people doing an amazing job! and quick!!"
 


Very Satisfied

Raj Patel
March 10, 2022
"Second time I stopped by for an inspection sticker . I had my sticker in less then 15 mts and a can of glass cleaner was surprise, which was very good way of taking care of customer. It was Great experience. All staff was friendly and helpful."
 


Very Satisfied

Allison Garriss
March 09, 2022
"I had a wonderful experience with Affordable Auto Glass from the very first call to install. I"
 


Very Satisfied

Anh Bui
March 08, 2022
"They gave me a signature service. They mounted the plates for me also. Thank you very much!"
 


Very Satisfied

Allison Garriss
March 07, 2022
"I had a wonderful experience with Affordable Auto Glass from the very first call to install. I"
 


Very Satisfied

MICHAEL DARDEN
March 07, 2022
"Very good customer service. Great experience and very professional. "
 


Very Satisfied

Michael Lempart
March 05, 2022
"Friendly & pleasant staff! A+A+A+A+A+"
 


Very Satisfied

Sue Lynch
March 04, 2022
"The gentleman who explained the result of the inspection was incredibly informative and genuinely friendly. I overheard the same technician explain an issue to another customer, and he was detailed, respectful and very personable."
 


Very Satisfied

Debbie Kogut
March 01, 2022
 


Very Satisfied

Erin Robarge
March 01, 2022
"I always come here for my state inspections. Fast, friendly service. Highly recommended."
 


Very Satisfied

Erin Robarge
March 01, 2022
"I always come here for my state inspections. Fast, friendly service. Highly recommended."
 


Very Satisfied

Susie Alvarado
March 01, 2022
 


Very Satisfied

Richard Willis
February 28, 2022
"Very friendly service and nice quick inspection time."
 


Very Satisfied

Brian Chaisson
February 23, 2022
 


Very Satisfied

James Doyle
February 22, 2022
"Very pleasant experience and exceptionally friendly staff. "
 


Very Satisfied

Nicole Vargas
February 22, 2022
"Always satisfied with AAG's service!"
 


Very Satisfied

James Doyle
February 22, 2022
"Very pleasant experience and exceptionally friendly staff. "
 


Very Satisfied

James Doyle
February 22, 2022
"Very pleasant experience and exceptionally friendly staff. "
 


Very Satisfied

Tim Londo
February 21, 2022
"Staff is excellent. Billy was super helpful."
 


Very Satisfied

Thomas Melvin
February 19, 2022
"Great service I came in for inspection sticker. Quickly done! Friendly staff!"
 


Very Satisfied

Richard LaCross
February 18, 2022
"Just went in for sticker ... very satisfied - mechanic went above and beyond to give me some advice on "check engine light"."
 


Very Satisfied

Nicholas Chicoine
February 18, 2022
"As always top notch service. I would never trust anyone else with my windshield replacements or repairs"
 


Very Satisfied

John Butova
February 17, 2022
"Perfect Very satisfied Already recommended to a friend"
 


Dissatisfied

Roger Hartman
February 16, 2022
"Every time I come to the place there’s always a problem getting a inspection sticker my car was brand new last time and they gave me crap about the brand new head lights. I have a different car now trying to get it reinspected the website says there open till 5pm I pulled up at 4:25 the guy meets me in the parking to tell me they can’t help me to come back to tomorrow I’ll never give this place another chance smh "
 


Very Satisfied

Ernie Bramucci
February 15, 2022
"Very clean facility and professional service . I recommend them for all glass services and safety inspections . "
 


Very Satisfied

Leonard Nasiatka
February 15, 2022
"Service excellent, staff very friendly .would use again"
 


Very Satisfied

Jorge Carrillo
February 15, 2022
"Very satisfied with the service."
 


Very Satisfied

Jake Barrows
February 15, 2022
 


Very Satisfied

Pamela Pratt
February 15, 2022
"I went in for inspection sticker only. I knew about location from driving by and from feedback on the West Springfield Forun"
 


Very Satisfied

David Drvaric
February 14, 2022
 


Very Satisfied

Edward Brown
February 14, 2022
"CSR very polite and courtesy. I enjoyed my experience totally. I wish the best for your business. Until next year!"
 


Very Satisfied

Tim Kotfila
February 14, 2022
 


Very Satisfied

Thomas Melvin
February 14, 2022
"Great service I came in for inspection sticker. Quickly done! Friendly staff!"
 


Very Satisfied

Robert O\\\\\\\'neil
February 12, 2022
"Love the experience at Affordable, that\\\'s why I keep going back to them. Front desk lady is super friendly & knowledgeable! Like the courtesy car too. Keep up the great work "
 


Very Satisfied

Paula Greenough
February 09, 2022
"My go-to place for my inspection sticker. I had my windshield replaced in my 08 Avalon a few years ago. The staff was incredible getting the whole process done with very minimal stress on me. They were even kind enough to keep my car overnight because of the flex to the vehicle getting into my driveway. I bring my Avalon and now my 4Runner here for my inspections. The staff goes the extra mile to cater to your individual need."
 


Very Satisfied

Krystal Sykes
February 09, 2022
"It was my first time going to Affordable Auto Glass and I was very satisfied with the quick and friendly service I received. I would definitely recommend them to anyone."
 


Very Satisfied

Bethany Goller
February 08, 2022
"I had gone to a dealership for an inspection last and they were horribly rude (I had to go there because the collision repair place threw out my sticker and I refused to pay for a new one). I’ve never had a problem with Affordable Auto Glass and whenever possible will go there."
 


Very Satisfied

George Groom. Jr
February 08, 2022
"Always great service at my go to place❤️"
 


Very Satisfied

Barton Temple
February 08, 2022
"As always efficient staff and always friendly. I will always recommend affordable auto glass "
 


Very Satisfied

Maria Matos
February 07, 2022
 


Very Satisfied

Tim Slowick
February 07, 2022
"Very efficient use of my time - inspection sticker in less that 30 minutes."
 


Very Satisfied

Karina GOMEZ
February 07, 2022
"Love the Customer Service here. Will definitely keep using them for all my auto glass needs! Would recommend to anyone! "
 


Very Satisfied

Jefferey Vallee
February 03, 2022
"Excellent, Quick, Prompt Service. "
 


Very Satisfied

Richard Fulvi
February 03, 2022
 


Very Satisfied

Mike Barrett
February 02, 2022
 


Very Satisfied

Barry Kriger
February 01, 2022
"I come to Affordable Glass for my annual auto inspection every year. It's always the same friendly people. Continuity is important. They took me right away. The technician was super friendly and put down plastic on the floor and on my seat. Inspection completed efficiently and quickly. And as a bonus, they give you a lovely promotional registration sleeve and a dispenser of excellent glass cleaner. These people understand good service. If I ever need any glass replacement or repair, this is where I'll go. 5 Stars!!"
 


Very Satisfied

Liz Falcetti
January 31, 2022
"They called me once they received the information from my insurance co. Made it very easy to schedule. Being able to use the loaner car was definitely a plus! "
 


Very Satisfied

Traci Hebert
January 31, 2022
 


Very Satisfied

Ariel Bermudez
January 31, 2022
 


Very Satisfied

Christi Masciadrelli
January 30, 2022
"We always go here for our inspections so when we needed a windshield replaced it was a no brainer. Our insurance company has a "preferred" glass replacement company but she didn't give me a hard time when I told her I wanted to go here. I bet everyone does that. Great service. Clean shop. 100% recommend!"
 


Very Satisfied

Auri Gibbons
January 28, 2022
"I've been going to AAG for 20 yrs for my car inspection. I have been there before for a broken window motor and of course they were great then too. The staff is always nice and the service is fast. This time I went at 9am and was out in 15 mins. I will continue to go to them and recommend them to anyone who needs auto glass or inspection services. "
 


Very Satisfied

ELLEN G
January 27, 2022
"Service was excellent. Staff very friendly. Technician went above and beyond. "
 


Very Satisfied

Mary Hiney
January 27, 2022
"Very impressed. I needed a sticker. Very quick service. Service tech was great and professional. Received a free can glass cleaner. Highly recommend. "
 


Very Satisfied

Shaughn Howard
January 26, 2022
"Professional, competent, fast and friendly service. Excellent top-notch company. Make everything easy for the customer. Highly recommend them to everyone!"
 


Very Satisfied

Javelin Parra
January 25, 2022
"It was such a great experience! Everyone was so kind and helpful. They completed my inspection very fast as well!"
 


Very Satisfied

Roger Kidwell
January 25, 2022
"Walk-in for inspection - About 20 minutes and I was done. Perfect! Excellent courteous service!"
 


Very Satisfied

Lawrence Maiolo
January 23, 2022
"Great experience!!"
 


Very Satisfied

Chad Grise
January 21, 2022
"Originally recommended by my insurance agent for a leak in my windshield. They diagnosed and fixed and handled my insurance. Then started going for both ny vehicles inspection stickers. Will not go anywhere else now. Friendly service, awesome technicians. Awesome local place to do business with. "
 


Very Satisfied

Darlene Morse
January 21, 2022
"Came back for inspection after realizing it was way overdue. They fit me right in & sent me home with a can of glass cleaner too! Nice people. Great service! "
 


Very Satisfied

Heather Thompson
January 21, 2022
"Everyone was so friendly, and polite. It was a pleasure walking in there and getting my inspection done quickly!"
 


Very Satisfied

Ricky Gura
January 21, 2022
"Hi Joe, stopped in for a sticker on our new Jeep. Great people working for you! Hopefully see you soon. "
 


Very Satisfied

Rick White
January 21, 2022
"I am very pleased with your service, they were very fast and friendly, I would highly recommend Affordable Auto Glass"
 


Very Satisfied

Sharyl Hill
January 21, 2022
"The inspection was performed quickly while I waited in the customer waiting room."
 


Very Satisfied

Felix Cruz Tirado
January 21, 2022
"Come here every year to get my inspections done. Extremely friend and professional. "
 


Very Satisfied

Vic K
January 21, 2022
"Prompt, professional, and polite service . This establishment knows how to do business and take good quality care of there customer base. Highly recommend!"
 


Very Satisfied

Michael Aubrey
January 21, 2022
"Awesome staff. Change nothing!"
 

Appointments

Book One Online Now
© Copyright 2017 Affordable Auto Glass
Cookie domain is:
Cookie path is: /
Site cookie path is: /
DOMAIN_CURRENT_SITE is: affordable-auto-glass.com
ADMIN_COOKIE_PATH is: /wp-admin