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Customer Feedback
All User Feedback
Very Satisfied
Very Satisfied
Kathy Wagner
May 29, 2021
"I was there for a Sticker and as always the staff was great. I loved the fact that you left a can of Glass Cleaner. Thank you. "
May 29, 2021
"I was there for a Sticker and as always the staff was great. I loved the fact that you left a can of Glass Cleaner. Thank you. "
Very Satisfied
Andrea Holden
May 28, 2021
"The staff was very friendly and the service was fast. I was there for a sticker. When I got back in my car, I thought they had left a can but it was left for me. The glass cleaner was a nice touch! Thanks!"
May 28, 2021
"The staff was very friendly and the service was fast. I was there for a sticker. When I got back in my car, I thought they had left a can but it was left for me. The glass cleaner was a nice touch! Thanks!"
Very Satisfied
Suzette DiBella
May 23, 2021
"Staff was exceptional! I was greeted with a smile and fast service. Was quite surprised to find a complimentary glass cleaner! "
May 23, 2021
"Staff was exceptional! I was greeted with a smile and fast service. Was quite surprised to find a complimentary glass cleaner! "
Very Satisfied
Carol Pontz
May 20, 2021
"Receptionist was extremely efficient and friendly. Took care of me as soon as I arrived. I did not have an appointment. The technician completed the inspection of my vehicle quickly and was very pleasant during our interaction. He advised me that there were no problems with my car and it passed and I have a new sticker. This is the quickest and most professional experience that have had in over 50 years of having vehicle inspections done on my cars. I will definitely recommend your business to my friends. "
May 20, 2021
"Receptionist was extremely efficient and friendly. Took care of me as soon as I arrived. I did not have an appointment. The technician completed the inspection of my vehicle quickly and was very pleasant during our interaction. He advised me that there were no problems with my car and it passed and I have a new sticker. This is the quickest and most professional experience that have had in over 50 years of having vehicle inspections done on my cars. I will definitely recommend your business to my friends. "
Very Satisfied
JOSEPH MAHONEY
May 20, 2021
"I could not believe how my lheadlights came out. They were just like new."
May 20, 2021
"I could not believe how my lheadlights came out. They were just like new."
Very Satisfied
Suzette DiBella
May 19, 2021
"Staff was exceptional! I was greeted with a smile and fast service. Was quite surprised to find a complimentary glass cleaner! "
May 19, 2021
"Staff was exceptional! I was greeted with a smile and fast service. Was quite surprised to find a complimentary glass cleaner! "
Very Satisfied
Suzette DiBella
May 19, 2021
"Staff was exceptional! I was greeted with a smile and fast service. Was quite surprised to find a complimentary glass cleaner! "
May 19, 2021
"Staff was exceptional! I was greeted with a smile and fast service. Was quite surprised to find a complimentary glass cleaner! "
Very Satisfied
Karin Willett
May 14, 2021
"Super efficient shop. Friendly and professional customer service reps from the minute you walk in. Inspection done quickly and very courteous and knowledgeable technician. Repeat customer here, I recommend this business was to everyone. "
May 14, 2021
"Super efficient shop. Friendly and professional customer service reps from the minute you walk in. Inspection done quickly and very courteous and knowledgeable technician. Repeat customer here, I recommend this business was to everyone. "
Very Satisfied
Justin Anstett
May 13, 2021
"Drew at affordable auto glass is absolutely amazing. this whole crew is absolutely awesome .I would definitely go back for service again tell all my friends. The staff was very friendly and knowledgeable"
May 13, 2021
"Drew at affordable auto glass is absolutely amazing. this whole crew is absolutely awesome .I would definitely go back for service again tell all my friends. The staff was very friendly and knowledgeable"
Very Satisfied
Mary Kariuki
May 13, 2021
"Great service,was very satisfied. Thank you for the gift (glass cleaner) I'll definitely come again."
May 13, 2021
"Great service,was very satisfied. Thank you for the gift (glass cleaner) I'll definitely come again."
Satisfied
Very Satisfied
Sarah Hodge-Wetherbe
May 13, 2021
"I always take my cars for inspection here. Prompt service with friendly people. Highly recommended "
May 13, 2021
"I always take my cars for inspection here. Prompt service with friendly people. Highly recommended "
Very Satisfied
Jeannie Moriarty
May 13, 2021
"Great, friendly, courteous service..would not go anywhere else for MA inspections and/or Glass Replacement (as needed). Thank you Affordable Glass!"
May 13, 2021
"Great, friendly, courteous service..would not go anywhere else for MA inspections and/or Glass Replacement (as needed). Thank you Affordable Glass!"
Very Satisfied
Kirsten Quistberg
May 05, 2021
"Loved the glass cleaner and registration card/inspection info holder for my glovebox. Nice Touch!"
May 05, 2021
"Loved the glass cleaner and registration card/inspection info holder for my glovebox. Nice Touch!"
Very Satisfied
Lewis Chicklas
April 30, 2021
"Best place to get an inspection sticker. would be nice if stickers were available on saturdays"
April 30, 2021
"Best place to get an inspection sticker. would be nice if stickers were available on saturdays"
Very Satisfied
Mark Zadie
April 29, 2021
"I went in for an inspection sticker and they were super polite and they got me in and out very quickly! I am beyond happy with the services provided. The technician was very very polite and they all made me feel comfortable. Thank you to the team you have over there. It is hard to find good help these days. I know this for a fact! You guys have a great crew over there"
April 29, 2021
"I went in for an inspection sticker and they were super polite and they got me in and out very quickly! I am beyond happy with the services provided. The technician was very very polite and they all made me feel comfortable. Thank you to the team you have over there. It is hard to find good help these days. I know this for a fact! You guys have a great crew over there"
Very Satisfied
Tyler Egerton
April 27, 2021
"Awesome service; recommended you to my parents for a similar issue. Would go again hands down."
April 27, 2021
"Awesome service; recommended you to my parents for a similar issue. Would go again hands down."
Satisfied
David Wiley
April 25, 2021
"Have had glass replaced in the past, but mostly use for inspection stickers, always happy with the service."
April 25, 2021
"Have had glass replaced in the past, but mostly use for inspection stickers, always happy with the service."
Very Satisfied
Thomas Hunter
April 23, 2021
"Felt like I stepped back in time to when service was friendly and professional. Such a rare commodity these days. Will definitely return and recommend to others"
April 23, 2021
"Felt like I stepped back in time to when service was friendly and professional. Such a rare commodity these days. Will definitely return and recommend to others"
Very Satisfied
Susan Rego
April 21, 2021
"Best glass shop and inspection site in the area. Just delightful to work with. Always exceeds my expectations. You will be glad you called them first. Open all weekend for State Inspections. "
April 21, 2021
"Best glass shop and inspection site in the area. Just delightful to work with. Always exceeds my expectations. You will be glad you called them first. Open all weekend for State Inspections. "
Very Satisfied
Louise Stearns
April 21, 2021
"My purpose was to get an inspection sticker and I was very pleased with the service and was completely satisfied with the way the way it was handled due to this pandemic. I will definitely go back.."
April 21, 2021
"My purpose was to get an inspection sticker and I was very pleased with the service and was completely satisfied with the way the way it was handled due to this pandemic. I will definitely go back.."
Very Satisfied
Susan Rego
April 20, 2021
"Best glass shop and inspection site in the area. Just delightful to work with. Always exceeds my expectations. You will be glad you called them first. Open all weekend for State Inspections. "
April 20, 2021
"Best glass shop and inspection site in the area. Just delightful to work with. Always exceeds my expectations. You will be glad you called them first. Open all weekend for State Inspections. "
Very Satisfied
Very Satisfied
Jane LaFleche
March 30, 2021
"They were very accommodating in every way possible. Always happy with their service."
March 30, 2021
"They were very accommodating in every way possible. Always happy with their service."
Very Satisfied
Bryan Castor
March 30, 2021
"They were friendly and prompt. Reasonable as well for a few unexpected but needed repairs. "
March 30, 2021
"They were friendly and prompt. Reasonable as well for a few unexpected but needed repairs. "
Very Satisfied
Tran Nguyen
March 26, 2021
"Joe was excellent and went above and beyond with my inspection of the truck in helping me attach missing screws for my front plate that I forgot to attach prior"
March 26, 2021
"Joe was excellent and went above and beyond with my inspection of the truck in helping me attach missing screws for my front plate that I forgot to attach prior"
Very Satisfied
Tran Nguyen
March 26, 2021
"Joe was excellent and went above and beyond with my inspection of the truck in helping me attach missing screws for my front plate that I forgot to attach prior"
March 26, 2021
"Joe was excellent and went above and beyond with my inspection of the truck in helping me attach missing screws for my front plate that I forgot to attach prior"
Very Satisfied
Jennifer Garcia
March 22, 2021
"Great experience this time and the last time I was there, years ago. My insurance company wanted to set me up with safelite but I requested you, again"
March 22, 2021
"Great experience this time and the last time I was there, years ago. My insurance company wanted to set me up with safelite but I requested you, again"
Very Satisfied
Miguel Santana
March 19, 2021
"Great place to bring your car for service and inspection. Great staff."
March 19, 2021
"Great place to bring your car for service and inspection. Great staff."
Very Satisfied
William Sliech
March 19, 2021
"Wonderful experience, staff very courteous and professional, no hassle, did a great job on the windshield and very neatly transferred the sticker. I will tell my friends."
March 19, 2021
"Wonderful experience, staff very courteous and professional, no hassle, did a great job on the windshield and very neatly transferred the sticker. I will tell my friends."
Very Satisfied
Lisa Kusek
March 19, 2021
"All Covid protocols were very well performed. I visit the W. Springfield location for my sticker annually"
March 19, 2021
"All Covid protocols were very well performed. I visit the W. Springfield location for my sticker annually"
Satisfied
Pavel Derevyanchuk
March 19, 2021
"The service was great just wish that affordable auto glass would not discriminate against a cash buyer by requiring payments to be made by credit card only as described by massachusetts state general law Part 3 title 6 section 10A. I wanted to pay cash and they would not accept it. That is very inconvenient for me."
March 19, 2021
"The service was great just wish that affordable auto glass would not discriminate against a cash buyer by requiring payments to be made by credit card only as described by massachusetts state general law Part 3 title 6 section 10A. I wanted to pay cash and they would not accept it. That is very inconvenient for me."
Very Satisfied
Lisa Kusek
March 19, 2021
"West Springfield location provides awesome service. I make it a point to go there each year for my sticker. They also did a super job on several windshields on previously owned vehicles. "
March 19, 2021
"West Springfield location provides awesome service. I make it a point to go there each year for my sticker. They also did a super job on several windshields on previously owned vehicles. "
Very Satisfied
Very Satisfied
Candace Healy
March 11, 2021
"I found this gem last year to get my inspection sticker. So I returned this year. So much better than waiting and waiting at my dealership! Fast & Friendly. This is my go to place for as long as I own a car!!"
March 11, 2021
"I found this gem last year to get my inspection sticker. So I returned this year. So much better than waiting and waiting at my dealership! Fast & Friendly. This is my go to place for as long as I own a car!!"
Very Satisfied
Edward Czeremcha
March 11, 2021
"Great service. Professional personnel and a clean environment. Very satisfied. "
March 11, 2021
"Great service. Professional personnel and a clean environment. Very satisfied. "
Very Satisfied
Edward Czeremcha
March 11, 2021
"Great service. Professional personnel and a clean environment. Very satisfied. "
March 11, 2021
"Great service. Professional personnel and a clean environment. Very satisfied. "
Very Satisfied
Scott Kosior
March 03, 2021
"I am an existing customer. I was in recently for an annual inspection for our van. The staff was friendly. I was particularly impressed with the Covid precautions that were in place when I arrived for a walk in appointment. Not only was my vehicle inspected thoroughly and efficiently but I felt that my health was also a priority in today’s environment. Thank you all."
March 03, 2021
"I am an existing customer. I was in recently for an annual inspection for our van. The staff was friendly. I was particularly impressed with the Covid precautions that were in place when I arrived for a walk in appointment. Not only was my vehicle inspected thoroughly and efficiently but I felt that my health was also a priority in today’s environment. Thank you all."
Very Satisfied
Aleksandr Karapetyan
March 03, 2021
"I would like to think affordable glass for an absolutely amazing service very fast I pulled in a very nice lady met me She was awesome got my information got my keys less than two hours my car was ready not only they changed my windshield they also cleaned my car it’s absolutely impressive service Good luck and again thank you"
March 03, 2021
"I would like to think affordable glass for an absolutely amazing service very fast I pulled in a very nice lady met me She was awesome got my information got my keys less than two hours my car was ready not only they changed my windshield they also cleaned my car it’s absolutely impressive service Good luck and again thank you"
Very Satisfied
Donna Calaf
March 03, 2021
"You guys are so good! Quick friendly service even qhen its busy! Thank you! "
March 03, 2021
"You guys are so good! Quick friendly service even qhen its busy! Thank you! "
Very Satisfied
Scott Kosior
March 03, 2021
"I am an existing customer. I was in recently for an annual inspection for our van. The staff was friendly. I was particularly impressed with the Covid precautions that were in place when I arrived for a walk in appointment. Not only was my vehicle inspected thoroughly and efficiently but I felt that my health was also a priority in today’s environment. Thank you all."
March 03, 2021
"I am an existing customer. I was in recently for an annual inspection for our van. The staff was friendly. I was particularly impressed with the Covid precautions that were in place when I arrived for a walk in appointment. Not only was my vehicle inspected thoroughly and efficiently but I felt that my health was also a priority in today’s environment. Thank you all."
Very Satisfied
Michael Lempart
March 03, 2021
"Super friendly and courteous service. Stopped in for an Inspection Sticker, was in and out in a timely manner. Billy couldn't have been more polite. Certainly a 5 star experience! A+A+A+A+A+ "
March 03, 2021
"Super friendly and courteous service. Stopped in for an Inspection Sticker, was in and out in a timely manner. Billy couldn't have been more polite. Certainly a 5 star experience! A+A+A+A+A+ "
Very Satisfied
Gilson Vila
March 01, 2021
"This was a new car and they already had inspected the car a rock hit the window thank you for being there for us during this Covid 19 concept "
March 01, 2021
"This was a new car and they already had inspected the car a rock hit the window thank you for being there for us during this Covid 19 concept "
Very Satisfied
Very Satisfied
Taryn Prout
March 01, 2021
"I was in and out for my sticker. Always a great experience. Everyone was nice and friendly. Highly recommend. "
March 01, 2021
"I was in and out for my sticker. Always a great experience. Everyone was nice and friendly. Highly recommend. "
Very Satisfied
David Kraft
February 26, 2021
"Very friendly and professional. Had this glass service and inspection done and I will return for future service. "
February 26, 2021
"Very friendly and professional. Had this glass service and inspection done and I will return for future service. "
Very Satisfied
Very Satisfied
Scott Parent
February 24, 2021
"Fast, efficient and friendly service. What more can anyone ask for? The experience was surprisingly enjoyable!"
February 24, 2021
"Fast, efficient and friendly service. What more can anyone ask for? The experience was surprisingly enjoyable!"
Very Satisfied
Jacqueline Otey-Bargalla
February 23, 2021
"I called over the weekend to check if an appt was rqrd for inspection; the msg greeting had the info I was looking - no appt and prvd inspection hours! I made way Monday morning at 8aish and was out w/in 20-25mins. As usual Awesome service & coirteous CSR'S!! "
February 23, 2021
"I called over the weekend to check if an appt was rqrd for inspection; the msg greeting had the info I was looking - no appt and prvd inspection hours! I made way Monday morning at 8aish and was out w/in 20-25mins. As usual Awesome service & coirteous CSR'S!! "
Very Satisfied
Jeffrey Bail
February 23, 2021
"Like that I was given a can of glass cleaner, vinyl keeper for my registration and that they used their own floor mats/protective seat cover. "
February 23, 2021
"Like that I was given a can of glass cleaner, vinyl keeper for my registration and that they used their own floor mats/protective seat cover. "
Very Satisfied
Maria Seddon
February 23, 2021
"Great customer service! Mrs Clark went above and beyond! Thank you for providing a loaner car so I could go to work. I really appreciate it. "
February 23, 2021
"Great customer service! Mrs Clark went above and beyond! Thank you for providing a loaner car so I could go to work. I really appreciate it. "
Very Satisfied
Timothy Londo
February 23, 2021
"You guys are the best. The team is talented and cares. I recommend to everyone! Thank you, Tim"
February 23, 2021
"You guys are the best. The team is talented and cares. I recommend to everyone! Thank you, Tim"
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May 29, 2021