To leave feedback from your own experience with Affordable Auto Glass, please select the button below that describes you best:
Customer Feedback
All User Feedback
Very Satisfied
Very Satisfied
Satisfied
Carlos Aviles
March 13, 2019
"It's always a great experience,good customer service I highly recommend their services. "
March 13, 2019
"It's always a great experience,good customer service I highly recommend their services. "
Very Satisfied
Marie DeGeorge
March 12, 2019
"Excellent service, very satisfied with the staff there. Would highly recommend going there to friends, family and coworkers. "
March 12, 2019
"Excellent service, very satisfied with the staff there. Would highly recommend going there to friends, family and coworkers. "
Very Satisfied
William Fitzsimmons
March 12, 2019
"Went in for inspection sticker. Parking lot was insanely crowded. If it was possible, it would be great if you offered appointments for inspection stickers. Thanks"
March 12, 2019
"Went in for inspection sticker. Parking lot was insanely crowded. If it was possible, it would be great if you offered appointments for inspection stickers. Thanks"
Very Satisfied
Laura Doan
March 12, 2019
"All the employees are great, friendly, and the service was quick. I will keep coming back."
March 12, 2019
"All the employees are great, friendly, and the service was quick. I will keep coming back."
Very Satisfied
Trisha Mackenzie
March 07, 2019
"Everyone is so extremely nice I will be coming back that's for sure!!"
March 07, 2019
"Everyone is so extremely nice I will be coming back that's for sure!!"
Very Satisfied
Michael Lempart
March 01, 2019
"Came in for an inspection sticker as recommended by my auto dealership. Super fast and friendly service! A+A+A+A+A+"
March 01, 2019
"Came in for an inspection sticker as recommended by my auto dealership. Super fast and friendly service! A+A+A+A+A+"
Very Satisfied
Very Satisfied
Charles Jahn
February 25, 2019
"These guys are very efficient at their workmanship. I'll be a lifelong patron,as long as they stay and I live!"
February 25, 2019
"These guys are very efficient at their workmanship. I'll be a lifelong patron,as long as they stay and I live!"
Very Satisfied
Faith Ackerman
February 22, 2019
"Excellent customer service. On a whim I came to Affordable Auto glass to get an inspection sticker for my new vehicle. I went to a store for some shopping and asked someone if they were from the area and could recommend a place that could do an inspection. She immediate recommended your business, I went right away. I am very pleased, and I felt welcomed. I will certainly recommend this establishment."
February 22, 2019
"Excellent customer service. On a whim I came to Affordable Auto glass to get an inspection sticker for my new vehicle. I went to a store for some shopping and asked someone if they were from the area and could recommend a place that could do an inspection. She immediate recommended your business, I went right away. I am very pleased, and I felt welcomed. I will certainly recommend this establishment."
Satisfied
Jack Collins
February 16, 2019
"Sugesst felttip markers Pen provided did not writ on paper given tried several pens!"
February 16, 2019
"Sugesst felttip markers Pen provided did not writ on paper given tried several pens!"
Very Satisfied
Elder Gonzalez
February 14, 2019
"K at the front desk was awesome. Im very glad she picked up the phone when I called. You will continue to have me and my families business. Thanks again."
February 14, 2019
"K at the front desk was awesome. Im very glad she picked up the phone when I called. You will continue to have me and my families business. Thanks again."
Very Satisfied
Martha Ferrell
February 11, 2019
"Was very pleased with the service I received not only from the gals at the front desk but also the gentleman that did my inspection sticker.....I would def. use them again if I ever need windshield replacement...I went to another company and was not at all satisfied!"
February 11, 2019
"Was very pleased with the service I received not only from the gals at the front desk but also the gentleman that did my inspection sticker.....I would def. use them again if I ever need windshield replacement...I went to another company and was not at all satisfied!"
Very Satisfied
Richard Kostanski
February 08, 2019
"Great job to everyone there! Would recommend it to everyone! A++++++"
February 08, 2019
"Great job to everyone there! Would recommend it to everyone! A++++++"
Very Satisfied
Roderick Klich
February 06, 2019
"I had my MA vehicle inspection performed here. The Inspector was friendly and I did not have to wait long before the inspection started. It appeared there were 2 workers doing inspections to reduce wait times. I recommend coming here for your state auto inspection."
February 06, 2019
"I had my MA vehicle inspection performed here. The Inspector was friendly and I did not have to wait long before the inspection started. It appeared there were 2 workers doing inspections to reduce wait times. I recommend coming here for your state auto inspection."
Very Satisfied
Shannon Colby
February 05, 2019
"Would recommend for anyone who needs an inspection sticker. Staff is always friendly and polite and their turn around time is very quick. Will never go anywhere else for inspection. "
February 05, 2019
"Would recommend for anyone who needs an inspection sticker. Staff is always friendly and polite and their turn around time is very quick. Will never go anywhere else for inspection. "
Very Satisfied
Susan Morin
February 04, 2019
"Everyone has always been very courteous and helpful. Always very pleasant and cheerful. Thank you!!"
February 04, 2019
"Everyone has always been very courteous and helpful. Always very pleasant and cheerful. Thank you!!"
Very Satisfied
Carol Morello
January 30, 2019
"Very well organized and clean facility. Staff was courteous and pleasant. Excellent experience overall.No problems at all."
January 30, 2019
"Very well organized and clean facility. Staff was courteous and pleasant. Excellent experience overall.No problems at all."
Very Satisfied
Tracy Guay
January 29, 2019
"Got my car inspected. First time at AAG. They were friendly and super efficient. I was in and out in 20 mins and they gave me a complimentary can of glass cleaner and answered my questions. I will definitely recommend to people!"
January 29, 2019
"Got my car inspected. First time at AAG. They were friendly and super efficient. I was in and out in 20 mins and they gave me a complimentary can of glass cleaner and answered my questions. I will definitely recommend to people!"
Dissatisfied
Erin Demers
January 27, 2019
"The new windshield that I had put on has a leak in the seal which you can hear when going above 35 mph. With that, the moisture in my car keeps building up taking me about 15-20 minutes of high powered air to make the windows transparent enough to see through and drive. Not happy with this service unfortunately. "
January 27, 2019
"The new windshield that I had put on has a leak in the seal which you can hear when going above 35 mph. With that, the moisture in my car keeps building up taking me about 15-20 minutes of high powered air to make the windows transparent enough to see through and drive. Not happy with this service unfortunately. "
Very Satisfied
Very Satisfied
Karen DuMont
January 23, 2019
"The whole process was very easy and handled so quickly by staff. The free loaner car is a big positive even though I didn't utilize the service. Will recommend the shop to friends and family."
January 23, 2019
"The whole process was very easy and handled so quickly by staff. The free loaner car is a big positive even though I didn't utilize the service. Will recommend the shop to friends and family."
Very Satisfied
Lauren Koester
January 13, 2019
"Always courteous and professional. They let you know if it's a long wait or not. "
January 13, 2019
"Always courteous and professional. They let you know if it's a long wait or not. "
Very Satisfied
Douglas Nooney
January 12, 2019
"Fantastic customer service and great work! Very happy with the price and how fast the work was completed "
January 12, 2019
"Fantastic customer service and great work! Very happy with the price and how fast the work was completed "
Very Satisfied
Marianela Lozada
January 11, 2019
"Bobby did an awesome job. Will recommend anyone to him. Thank you so much Bobby. "
January 11, 2019
"Bobby did an awesome job. Will recommend anyone to him. Thank you so much Bobby. "
Very Satisfied
James Fitzpatrick
January 10, 2019
"Inspection sticker service was fast and staff was very friendly a pleasant experience "
January 10, 2019
"Inspection sticker service was fast and staff was very friendly a pleasant experience "
Very Satisfied
Faye Drain
January 04, 2019
"It was a suprise that I had to pay $2.00 for the transponder velcro strips. Last year when I had my windshield glass replaced there was no charge. The charge was no big deal. I received great service and my car was ready earlier than promised. I will definitely recommend Affordable Auto Glass to my friends. Thank you. Faye Drain"
January 04, 2019
"It was a suprise that I had to pay $2.00 for the transponder velcro strips. Last year when I had my windshield glass replaced there was no charge. The charge was no big deal. I received great service and my car was ready earlier than promised. I will definitely recommend Affordable Auto Glass to my friends. Thank you. Faye Drain"
Very Satisfied
Marie Daughtry
December 29, 2018
"The use of a loaner during the busy holiday season was great and not something I expected but definitely took advantage of. "
December 29, 2018
"The use of a loaner during the busy holiday season was great and not something I expected but definitely took advantage of. "
Very Satisfied
Very Satisfied
Jean OConnell
December 21, 2018
"It was a very good experience doing business with Affordable Auto Glass. I can recommend this business to others."
December 21, 2018
"It was a very good experience doing business with Affordable Auto Glass. I can recommend this business to others."
Very Satisfied
Edward Bellerose
December 20, 2018
"Very polite and professional staff and clean waiting area. They take the time to do it right in a controlled environment unlike some of the other companies."
December 20, 2018
"Very polite and professional staff and clean waiting area. They take the time to do it right in a controlled environment unlike some of the other companies."
Very Satisfied
Jeffrey Weisser
December 17, 2018
"ALWAYS satisfied with Affordable Auto Glass- personable and accommodating."
December 17, 2018
"ALWAYS satisfied with Affordable Auto Glass- personable and accommodating."
Very Satisfied
Bonnie Germain
October 20, 2018
"I get my inspection sticker here. Everyone is very friendly and courteous. Quick service and what I love most is how clean my car is inside when the service is completed. I have been going to AAG for many year’s and will continue to do so. You are the best!"
October 20, 2018
"I get my inspection sticker here. Everyone is very friendly and courteous. Quick service and what I love most is how clean my car is inside when the service is completed. I have been going to AAG for many year’s and will continue to do so. You are the best!"
Very Satisfied
Robin Sklarski
October 19, 2018
"I am very happy with service provided by Affordable Auto Glass. CSR was very friendly and efficient. AAG very convenient because of loaner car and location - easy to get to. Will recommend to family and friends."
October 19, 2018
"I am very happy with service provided by Affordable Auto Glass. CSR was very friendly and efficient. AAG very convenient because of loaner car and location - easy to get to. Will recommend to family and friends."
Very Satisfied
Liz Falcetti
October 18, 2018
"Tammy was wonderful! It's always nice to deal with someone who is professional and really nice. "
October 18, 2018
"Tammy was wonderful! It's always nice to deal with someone who is professional and really nice. "
Very Satisfied
JonPaul Bibeau
October 11, 2018
"ALWAYS quality service with A.A.G. Staff is very accommodating and helpful. I was here for a windshield replacement and the whole process was hassle free. Wouldn’t recommend anyone else BUT A.A.G.!! "
October 11, 2018
"ALWAYS quality service with A.A.G. Staff is very accommodating and helpful. I was here for a windshield replacement and the whole process was hassle free. Wouldn’t recommend anyone else BUT A.A.G.!! "
Very Satisfied
JORGE BAIZ
October 06, 2018
"Excellent service and professional staff. My windshield area had a rust spot and they offer me to fix it at a very reasonable price. Glad they did not put my new windshield without fixing the rust spot. Good job!! Thanks!! Will definitely recommend this place. "
October 06, 2018
"Excellent service and professional staff. My windshield area had a rust spot and they offer me to fix it at a very reasonable price. Glad they did not put my new windshield without fixing the rust spot. Good job!! Thanks!! Will definitely recommend this place. "
Very Satisfied
GinaMarie Jenks
September 22, 2018
"Tammy helped me over the phone. She was awesome. Very friendly! She told me my carrier uses Safelite but her friendly demeanor made me want to use Affordable Auto Glass so she told me how to go about being able to use them. She made the process extremely easy and she was just as friendly in person! Loved the service we received. She is an asset!"
September 22, 2018
"Tammy helped me over the phone. She was awesome. Very friendly! She told me my carrier uses Safelite but her friendly demeanor made me want to use Affordable Auto Glass so she told me how to go about being able to use them. She made the process extremely easy and she was just as friendly in person! Loved the service we received. She is an asset!"
Very Satisfied
Flora Bergeron
September 07, 2018
"I get my inspection sticker here. Your employees are courteous and knowledgeable. If I ever need glass replacement I will come here first. This business is a asset to West Springfield!"
September 07, 2018
"I get my inspection sticker here. Your employees are courteous and knowledgeable. If I ever need glass replacement I will come here first. This business is a asset to West Springfield!"
Very Satisfied
Flora Bergeron
September 07, 2018
"I get my inspection sticker here. Your employees are courteous and knowledgeable. If I ever need glass replacement I will come here first. This business is a asset to West Springfield!"
September 07, 2018
"I get my inspection sticker here. Your employees are courteous and knowledgeable. If I ever need glass replacement I will come here first. This business is a asset to West Springfield!"
Very Satisfied
Timothy Cienciwa
August 31, 2018
"I wish more auto dealers knew about the quality service you provide."
August 31, 2018
"I wish more auto dealers knew about the quality service you provide."
Very Satisfied
Kevin Beattie
August 25, 2018
"Very happy with everything from dropping me off at my place of work to working directly with insurance company even when they sent the wrong information. Excellent job from beginning to end."
August 25, 2018
"Very happy with everything from dropping me off at my place of work to working directly with insurance company even when they sent the wrong information. Excellent job from beginning to end."
Very Satisfied
Jeanne Gleason
August 09, 2018
"Fantastic, friendly, prompt service EVERY TIME! I recommend your company any chance I can. Thank you!"
August 09, 2018
"Fantastic, friendly, prompt service EVERY TIME! I recommend your company any chance I can. Thank you!"
Very Satisfied
Patty Fijal
August 03, 2018
"Would highly recommend Affordable Auto Glass and would utilize there services again. All employees were very polite and accommodating. I was very satisfied with there work and service. "
August 03, 2018
"Would highly recommend Affordable Auto Glass and would utilize there services again. All employees were very polite and accommodating. I was very satisfied with there work and service. "
Very Satisfied
Mike Larkin
July 28, 2018
"Best inspection I’ve ever had. Awesome people! All of my inspirations will be done by affordable "
July 28, 2018
"Best inspection I’ve ever had. Awesome people! All of my inspirations will be done by affordable "
Very Satisfied
Very Satisfied
Albert Mastroianni
July 16, 2018
"Very pleased with the material,workmanship, and professionalism of this establishment."
July 16, 2018
"Very pleased with the material,workmanship, and professionalism of this establishment."
Very Satisfied
Donna Grzelak
July 06, 2018
"Car was inspected but rejected. The tech explained why and advised me to call my mechanic for repairs. Car passed inspection after repair. Very polite and helpful. "
July 06, 2018
"Car was inspected but rejected. The tech explained why and advised me to call my mechanic for repairs. Car passed inspection after repair. Very polite and helpful. "
Very Satisfied
Paul Marshall
June 27, 2018
"Some adhesive oozed out inside the A-Pillar on the driver's side. I made plans to return to have that cleaned up on Friday."
June 27, 2018
"Some adhesive oozed out inside the A-Pillar on the driver's side. I made plans to return to have that cleaned up on Friday."
Very Satisfied
Terri Fungaroli
June 26, 2018
"First time client, great service! Very professional, timely and polite "
June 26, 2018
"First time client, great service! Very professional, timely and polite "
Very Satisfied
Nicholas Gero
June 17, 2018
"Came in for vehicle inspection. Service was great. Staff was really helpful. "
June 17, 2018
"Came in for vehicle inspection. Service was great. Staff was really helpful. "
Very Satisfied
Steve Armold
June 14, 2018
"The rear window on my truck was replaced in a very timely manner. I couldn\'t be happier with the whole experience."
June 14, 2018
"The rear window on my truck was replaced in a very timely manner. I couldn\'t be happier with the whole experience."
Very Satisfied
Very Satisfied
Danny Fradette
May 16, 2018
"They did a great job on the window and did not leave any trash in the car."
May 16, 2018
"They did a great job on the window and did not leave any trash in the car."
Very Satisfied
PATRICIA Langevin
May 15, 2018
"I have been going here for as long as I can remember. I moved from West Springfield to Chicopee and I still come from Chicopee to get my inspections or anything else that Joe station does"
May 15, 2018
"I have been going here for as long as I can remember. I moved from West Springfield to Chicopee and I still come from Chicopee to get my inspections or anything else that Joe station does"
Very Satisfied
Stanley Padykula
May 10, 2018
"Have had my truck worked on and my wife's car Worked on and have had very good experiences And will be back."
May 10, 2018
"Have had my truck worked on and my wife's car Worked on and have had very good experiences And will be back."
Very Satisfied
Victor Kaminski
May 07, 2018
" I have had two phenomenal customer service experiences at affordable auto glass . The customer service representative's are always friendly compassionate and easy to deal with . The glass technician was very informative and knowledgeable. I am very pleased with the end result with my new windshield. Thanks again affordable auto glass for being a top rated glass company and always taking care of your customers ! "
May 07, 2018
" I have had two phenomenal customer service experiences at affordable auto glass . The customer service representative's are always friendly compassionate and easy to deal with . The glass technician was very informative and knowledgeable. I am very pleased with the end result with my new windshield. Thanks again affordable auto glass for being a top rated glass company and always taking care of your customers ! "
Very Satisfied
Beverly Borowiec
May 03, 2018
"Always pleased with the service of Afforable. Been getting inspections here for some time now and recommend people for the glass replacement too."
May 03, 2018
"Always pleased with the service of Afforable. Been getting inspections here for some time now and recommend people for the glass replacement too."
Very Satisfied
BRUCE JACOBS
May 02, 2018
"Came in for annual inspection. Courteous, professional & friendly as always. Doesn\'t get any better :-)) "
May 02, 2018
"Came in for annual inspection. Courteous, professional & friendly as always. Doesn\'t get any better :-)) "
Very Satisfied
Sandoval Martha
April 14, 2018
"First time here and I'm very satisfied with the service they provided. Is also good to know that the do inspections, I'll definitely be back ."
April 14, 2018
"First time here and I'm very satisfied with the service they provided. Is also good to know that the do inspections, I'll definitely be back ."
Very Satisfied
Holly Stratos
April 12, 2018
"We’ve used AAG for years. I needed a sticker and was in and out in less than 15 minutes. "
April 12, 2018
"We’ve used AAG for years. I needed a sticker and was in and out in less than 15 minutes. "
Very Satisfied
Jason Alves
April 04, 2018
"I came in for an inspection sticker and they told me it was going to be about 45 minutes wait I was OK with that. I was in and out in 15 minutes. Very fast service and I was very pleased I will be back"
April 04, 2018
"I came in for an inspection sticker and they told me it was going to be about 45 minutes wait I was OK with that. I was in and out in 15 minutes. Very fast service and I was very pleased I will be back"
Very Satisfied
Gordon Michael
April 04, 2018
"I am a repeat customer here because of the friendly, efficient service and I don\'t trust the windshield replacement in a parking lot process. The job was complete when they said it would be."
April 04, 2018
"I am a repeat customer here because of the friendly, efficient service and I don\'t trust the windshield replacement in a parking lot process. The job was complete when they said it would be."
Satisfied
Chirantan Kanani
April 03, 2018
"The wiper blades I got are not good quality. I was told they would serve me well, but they make a lot of noise when they wipe the glass, and do not wipe the windshield properly either. I might need to call your office to get them replaced. Also, the recorded phone message says you offer a courtesy vehicle for customers while the vehicle is being repaired. I was neither offered a courtesy vehicle. I appreciated the ride to a nearby Panera Bread store for waiting, but they refused to pick me up when the work was done even though I requested it a couple of times and the place where I was to be picked up was only about 1.5 miles from your store. I called an Uber to get back to the store, but I would have appreciated the ride back. I'm sure other customers would too."
April 03, 2018
"The wiper blades I got are not good quality. I was told they would serve me well, but they make a lot of noise when they wipe the glass, and do not wipe the windshield properly either. I might need to call your office to get them replaced. Also, the recorded phone message says you offer a courtesy vehicle for customers while the vehicle is being repaired. I was neither offered a courtesy vehicle. I appreciated the ride to a nearby Panera Bread store for waiting, but they refused to pick me up when the work was done even though I requested it a couple of times and the place where I was to be picked up was only about 1.5 miles from your store. I called an Uber to get back to the store, but I would have appreciated the ride back. I'm sure other customers would too."
Very Satisfied
Nicole S
April 02, 2018
"I keep coming back to Affordable Auto Glass each year for my inspection because everyone is so nice and they are efficient in a timely manner. Another thing that is a huge plus is that the garage & the inspection person are both smoke free! It is hard to find a garage that doesn’t stink like smoke, leaving your vehicle with an odor. It’s tge little things!! "
April 02, 2018
"I keep coming back to Affordable Auto Glass each year for my inspection because everyone is so nice and they are efficient in a timely manner. Another thing that is a huge plus is that the garage & the inspection person are both smoke free! It is hard to find a garage that doesn’t stink like smoke, leaving your vehicle with an odor. It’s tge little things!! "
Appointments
Book One Online Now
© Copyright 2017 Affordable Auto Glass
March 23, 2019