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Customer Feedback
All User Feedback
Very Satisfied
Very Satisfied
Lucas Medina
August 03, 2021
"I went into the office and the staff was very very polite and treat me with a lot of respect you got the right people behind those counter."
August 03, 2021
"I went into the office and the staff was very very polite and treat me with a lot of respect you got the right people behind those counter."
Very Satisfied
Deena McDonald
July 30, 2021
"Fantastic service! Very courteous and professional staff. The new windshield looks perfect!"
July 30, 2021
"Fantastic service! Very courteous and professional staff. The new windshield looks perfect!"
Very Satisfied
Tony Z
July 27, 2021
"The reps at the service desk were very friendly very nice. The technician was very polite and knew how to treat customers. I would recommend Affordable Glass to all my friends. I would say this is one of the best places to get an Inspection sticker in the whole area."
July 27, 2021
"The reps at the service desk were very friendly very nice. The technician was very polite and knew how to treat customers. I would recommend Affordable Glass to all my friends. I would say this is one of the best places to get an Inspection sticker in the whole area."
Very Satisfied
Mark Coughlin
July 24, 2021
"Thank you very much I was pleasantly surprised that my car was even vacuumed out prior to return great service just like the old days! Always nice to find businesses that go the extra mile with customer service."
July 24, 2021
"Thank you very much I was pleasantly surprised that my car was even vacuumed out prior to return great service just like the old days! Always nice to find businesses that go the extra mile with customer service."
Very Satisfied
Very Satisfied
Very Satisfied
Eladio Torres
July 20, 2021
"Went in for inspection sticker today and I enjoyed the hospitality and the convenience. I need a new windshield so I'll be scheduling that next. Thank you for outstanding service."
July 20, 2021
"Went in for inspection sticker today and I enjoyed the hospitality and the convenience. I need a new windshield so I'll be scheduling that next. Thank you for outstanding service."
Very Satisfied
Alex Shugrue
July 15, 2021
"Best place in the Springfield area to get an inspection done. In and out."
July 15, 2021
"Best place in the Springfield area to get an inspection done. In and out."
Very Satisfied
Marianne DeGeorge
July 12, 2021
"Very friendly very thoughtful. Raining very hard when I was ready to leave. The tech moved my car to the door inside the garage when he was finished so I didn’t have to walk outside. Very grateful as I had left my raincoat in the car. "
July 12, 2021
"Very friendly very thoughtful. Raining very hard when I was ready to leave. The tech moved my car to the door inside the garage when he was finished so I didn’t have to walk outside. Very grateful as I had left my raincoat in the car. "
Very Satisfied
Bill Rice
July 09, 2021
"Took my SUV in for state inspection. Very clean waiting room and ice cold AC. Friendly cashier and service tech. Overall, outstanding experience with AAG !"
July 09, 2021
"Took my SUV in for state inspection. Very clean waiting room and ice cold AC. Friendly cashier and service tech. Overall, outstanding experience with AAG !"
Very Satisfied
Steve Couchon
July 09, 2021
"I had my windshield and wipers replaced and received a vehicle inspection. Everyone was friendly and the cost was reasonable.."
July 09, 2021
"I had my windshield and wipers replaced and received a vehicle inspection. Everyone was friendly and the cost was reasonable.."
Very Satisfied
Michael Hurley
July 07, 2021
"This is the second windshield replaced by Affordable Auto Glass with great service by all employees both times. "
July 07, 2021
"This is the second windshield replaced by Affordable Auto Glass with great service by all employees both times. "
Very Satisfied
Marianne DeGeorge
July 06, 2021
"Very friendly very thoughtful. Raining very hard when I was ready to leave. The tech moved my car to the door inside the garage when he was finished so I didn’t have to walk outside. Very grateful as I had left my raincoat in the car. "
July 06, 2021
"Very friendly very thoughtful. Raining very hard when I was ready to leave. The tech moved my car to the door inside the garage when he was finished so I didn’t have to walk outside. Very grateful as I had left my raincoat in the car. "
Very Satisfied
Melissa Lizardi
July 06, 2021
"Your staff was friendly and courteous which is why i recommend you to alot of other people. When i moved to Palmer I still came to Westside cuz I didnt trust anyone else. Plus your cleaner is fab."
July 06, 2021
"Your staff was friendly and courteous which is why i recommend you to alot of other people. When i moved to Palmer I still came to Westside cuz I didnt trust anyone else. Plus your cleaner is fab."
Very Satisfied
Thomas Haley
July 06, 2021
"Went there for an inspection sticker and woman at service desk was very nice. Guy who did my inspection was very friendly. I would recomend them to everyone!!!"
July 06, 2021
"Went there for an inspection sticker and woman at service desk was very nice. Guy who did my inspection was very friendly. I would recomend them to everyone!!!"
Very Satisfied
Nick Latino
June 30, 2021
"Tear down the building next door so we can use it as AAG parking lot! Other that that, all good, I'll be back next week for my trucks inspection "
June 30, 2021
"Tear down the building next door so we can use it as AAG parking lot! Other that that, all good, I'll be back next week for my trucks inspection "
Very Satisfied
Diane Ayr
June 29, 2021
"This is the third year that I have gotten my car inspected here and it is quick and easy!!!!"
June 29, 2021
"This is the third year that I have gotten my car inspected here and it is quick and easy!!!!"
Very Satisfied
Mary Jagodowski
June 24, 2021
"Have been to this business many times and have always been very satisfied with the service and the attention of the people doing the service."
June 24, 2021
"Have been to this business many times and have always been very satisfied with the service and the attention of the people doing the service."
Very Satisfied
Very Satisfied
Kathy Wagner
May 29, 2021
"I was there for a Sticker and as always the staff was great. I loved the fact that you left a can of Glass Cleaner. Thank you. "
May 29, 2021
"I was there for a Sticker and as always the staff was great. I loved the fact that you left a can of Glass Cleaner. Thank you. "
Very Satisfied
Andrea Holden
May 28, 2021
"The staff was very friendly and the service was fast. I was there for a sticker. When I got back in my car, I thought they had left a can but it was left for me. The glass cleaner was a nice touch! Thanks!"
May 28, 2021
"The staff was very friendly and the service was fast. I was there for a sticker. When I got back in my car, I thought they had left a can but it was left for me. The glass cleaner was a nice touch! Thanks!"
Very Satisfied
Suzette DiBella
May 23, 2021
"Staff was exceptional! I was greeted with a smile and fast service. Was quite surprised to find a complimentary glass cleaner! "
May 23, 2021
"Staff was exceptional! I was greeted with a smile and fast service. Was quite surprised to find a complimentary glass cleaner! "
Very Satisfied
Carol Pontz
May 20, 2021
"Receptionist was extremely efficient and friendly. Took care of me as soon as I arrived. I did not have an appointment. The technician completed the inspection of my vehicle quickly and was very pleasant during our interaction. He advised me that there were no problems with my car and it passed and I have a new sticker. This is the quickest and most professional experience that have had in over 50 years of having vehicle inspections done on my cars. I will definitely recommend your business to my friends. "
May 20, 2021
"Receptionist was extremely efficient and friendly. Took care of me as soon as I arrived. I did not have an appointment. The technician completed the inspection of my vehicle quickly and was very pleasant during our interaction. He advised me that there were no problems with my car and it passed and I have a new sticker. This is the quickest and most professional experience that have had in over 50 years of having vehicle inspections done on my cars. I will definitely recommend your business to my friends. "
Very Satisfied
JOSEPH MAHONEY
May 20, 2021
"I could not believe how my lheadlights came out. They were just like new."
May 20, 2021
"I could not believe how my lheadlights came out. They were just like new."
Very Satisfied
Suzette DiBella
May 19, 2021
"Staff was exceptional! I was greeted with a smile and fast service. Was quite surprised to find a complimentary glass cleaner! "
May 19, 2021
"Staff was exceptional! I was greeted with a smile and fast service. Was quite surprised to find a complimentary glass cleaner! "
Very Satisfied
Suzette DiBella
May 19, 2021
"Staff was exceptional! I was greeted with a smile and fast service. Was quite surprised to find a complimentary glass cleaner! "
May 19, 2021
"Staff was exceptional! I was greeted with a smile and fast service. Was quite surprised to find a complimentary glass cleaner! "
Very Satisfied
Karin Willett
May 14, 2021
"Super efficient shop. Friendly and professional customer service reps from the minute you walk in. Inspection done quickly and very courteous and knowledgeable technician. Repeat customer here, I recommend this business was to everyone. "
May 14, 2021
"Super efficient shop. Friendly and professional customer service reps from the minute you walk in. Inspection done quickly and very courteous and knowledgeable technician. Repeat customer here, I recommend this business was to everyone. "
Very Satisfied
Justin Anstett
May 13, 2021
"Drew at affordable auto glass is absolutely amazing. this whole crew is absolutely awesome .I would definitely go back for service again tell all my friends. The staff was very friendly and knowledgeable"
May 13, 2021
"Drew at affordable auto glass is absolutely amazing. this whole crew is absolutely awesome .I would definitely go back for service again tell all my friends. The staff was very friendly and knowledgeable"
Very Satisfied
Mary Kariuki
May 13, 2021
"Great service,was very satisfied. Thank you for the gift (glass cleaner) I'll definitely come again."
May 13, 2021
"Great service,was very satisfied. Thank you for the gift (glass cleaner) I'll definitely come again."
Satisfied
Very Satisfied
Sarah Hodge-Wetherbe
May 13, 2021
"I always take my cars for inspection here. Prompt service with friendly people. Highly recommended "
May 13, 2021
"I always take my cars for inspection here. Prompt service with friendly people. Highly recommended "
Very Satisfied
Jeannie Moriarty
May 13, 2021
"Great, friendly, courteous service..would not go anywhere else for MA inspections and/or Glass Replacement (as needed). Thank you Affordable Glass!"
May 13, 2021
"Great, friendly, courteous service..would not go anywhere else for MA inspections and/or Glass Replacement (as needed). Thank you Affordable Glass!"
Very Satisfied
Kirsten Quistberg
May 05, 2021
"Loved the glass cleaner and registration card/inspection info holder for my glovebox. Nice Touch!"
May 05, 2021
"Loved the glass cleaner and registration card/inspection info holder for my glovebox. Nice Touch!"
Very Satisfied
Lewis Chicklas
April 30, 2021
"Best place to get an inspection sticker. would be nice if stickers were available on saturdays"
April 30, 2021
"Best place to get an inspection sticker. would be nice if stickers were available on saturdays"
Very Satisfied
Mark Zadie
April 29, 2021
"I went in for an inspection sticker and they were super polite and they got me in and out very quickly! I am beyond happy with the services provided. The technician was very very polite and they all made me feel comfortable. Thank you to the team you have over there. It is hard to find good help these days. I know this for a fact! You guys have a great crew over there"
April 29, 2021
"I went in for an inspection sticker and they were super polite and they got me in and out very quickly! I am beyond happy with the services provided. The technician was very very polite and they all made me feel comfortable. Thank you to the team you have over there. It is hard to find good help these days. I know this for a fact! You guys have a great crew over there"
Very Satisfied
Tyler Egerton
April 27, 2021
"Awesome service; recommended you to my parents for a similar issue. Would go again hands down."
April 27, 2021
"Awesome service; recommended you to my parents for a similar issue. Would go again hands down."
Satisfied
David Wiley
April 25, 2021
"Have had glass replaced in the past, but mostly use for inspection stickers, always happy with the service."
April 25, 2021
"Have had glass replaced in the past, but mostly use for inspection stickers, always happy with the service."
Very Satisfied
Thomas Hunter
April 23, 2021
"Felt like I stepped back in time to when service was friendly and professional. Such a rare commodity these days. Will definitely return and recommend to others"
April 23, 2021
"Felt like I stepped back in time to when service was friendly and professional. Such a rare commodity these days. Will definitely return and recommend to others"
Very Satisfied
Susan Rego
April 21, 2021
"Best glass shop and inspection site in the area. Just delightful to work with. Always exceeds my expectations. You will be glad you called them first. Open all weekend for State Inspections. "
April 21, 2021
"Best glass shop and inspection site in the area. Just delightful to work with. Always exceeds my expectations. You will be glad you called them first. Open all weekend for State Inspections. "
Very Satisfied
Louise Stearns
April 21, 2021
"My purpose was to get an inspection sticker and I was very pleased with the service and was completely satisfied with the way the way it was handled due to this pandemic. I will definitely go back.."
April 21, 2021
"My purpose was to get an inspection sticker and I was very pleased with the service and was completely satisfied with the way the way it was handled due to this pandemic. I will definitely go back.."
Very Satisfied
Susan Rego
April 20, 2021
"Best glass shop and inspection site in the area. Just delightful to work with. Always exceeds my expectations. You will be glad you called them first. Open all weekend for State Inspections. "
April 20, 2021
"Best glass shop and inspection site in the area. Just delightful to work with. Always exceeds my expectations. You will be glad you called them first. Open all weekend for State Inspections. "
Very Satisfied
Very Satisfied
Jane LaFleche
March 30, 2021
"They were very accommodating in every way possible. Always happy with their service."
March 30, 2021
"They were very accommodating in every way possible. Always happy with their service."
Very Satisfied
Bryan Castor
March 30, 2021
"They were friendly and prompt. Reasonable as well for a few unexpected but needed repairs. "
March 30, 2021
"They were friendly and prompt. Reasonable as well for a few unexpected but needed repairs. "
Very Satisfied
Tran Nguyen
March 26, 2021
"Joe was excellent and went above and beyond with my inspection of the truck in helping me attach missing screws for my front plate that I forgot to attach prior"
March 26, 2021
"Joe was excellent and went above and beyond with my inspection of the truck in helping me attach missing screws for my front plate that I forgot to attach prior"
Very Satisfied
Tran Nguyen
March 26, 2021
"Joe was excellent and went above and beyond with my inspection of the truck in helping me attach missing screws for my front plate that I forgot to attach prior"
March 26, 2021
"Joe was excellent and went above and beyond with my inspection of the truck in helping me attach missing screws for my front plate that I forgot to attach prior"
Very Satisfied
Jennifer Garcia
March 22, 2021
"Great experience this time and the last time I was there, years ago. My insurance company wanted to set me up with safelite but I requested you, again"
March 22, 2021
"Great experience this time and the last time I was there, years ago. My insurance company wanted to set me up with safelite but I requested you, again"
Very Satisfied
Miguel Santana
March 19, 2021
"Great place to bring your car for service and inspection. Great staff."
March 19, 2021
"Great place to bring your car for service and inspection. Great staff."
Very Satisfied
William Sliech
March 19, 2021
"Wonderful experience, staff very courteous and professional, no hassle, did a great job on the windshield and very neatly transferred the sticker. I will tell my friends."
March 19, 2021
"Wonderful experience, staff very courteous and professional, no hassle, did a great job on the windshield and very neatly transferred the sticker. I will tell my friends."
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September 18, 2021
"Very polite staff"