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Customer Feedback
All User Feedback
Very Satisfied
Very Satisfied
Edmond Moreau
August 15, 2023
"This was my first time I had my Motorcycle inspected, at Affordable Glass, and I was pleasantly surprised. The building was clean and organized and the people we’re very friendly and efficient. I will be bringing my business to them from now on. My Motorcycle as well as my Auto. Keep up the good work."
August 15, 2023
"This was my first time I had my Motorcycle inspected, at Affordable Glass, and I was pleasantly surprised. The building was clean and organized and the people we’re very friendly and efficient. I will be bringing my business to them from now on. My Motorcycle as well as my Auto. Keep up the good work."
Very Satisfied
John Behler
August 14, 2023
"Everyone at that location was very polite. Helpful. Got my inspection on my motorcycle and Away I rode"
August 14, 2023
"Everyone at that location was very polite. Helpful. Got my inspection on my motorcycle and Away I rode"
Very Satisfied
Karin Willett
July 26, 2023
"Return customer here, professional, clean and well run business. Customer Service is top notch & I highly recommend to everyone I know. "
July 26, 2023
"Return customer here, professional, clean and well run business. Customer Service is top notch & I highly recommend to everyone I know. "
Very Satisfied
Deborah Stelzer
July 25, 2023
"I truly love these people and their service, but one small thing bothered me. On the TV loop there is a part where a police officer stops a man with an expired inspection sticker. The policeman has a donut hanging out of his mouth. My husband was highly respected Springfield Chief of Police and my son is a highly respected Spfld K-9 Officer I don't think they would walk up to a car with a donut in their mouth. I was somewhat offended by this. Please just remove the donut. Thank you"
July 25, 2023
"I truly love these people and their service, but one small thing bothered me. On the TV loop there is a part where a police officer stops a man with an expired inspection sticker. The policeman has a donut hanging out of his mouth. My husband was highly respected Springfield Chief of Police and my son is a highly respected Spfld K-9 Officer I don't think they would walk up to a car with a donut in their mouth. I was somewhat offended by this. Please just remove the donut. Thank you"
Very Satisfied
Deborah Stelzer
July 21, 2023
"I have gotten inspections for years on 2 of my vehicles and always so pleased with the service and the fact that they explain what I may need to look into for the future to continue to pass. If I ever do need glass repair I will certainly choose AAG, for sure."
July 21, 2023
"I have gotten inspections for years on 2 of my vehicles and always so pleased with the service and the fact that they explain what I may need to look into for the future to continue to pass. If I ever do need glass repair I will certainly choose AAG, for sure."
Very Satisfied
Gail Landry
July 20, 2023
"I came in for yearly inspection only. Staff is always pleasant and knowledgeable. Great Service!"
July 20, 2023
"I came in for yearly inspection only. Staff is always pleasant and knowledgeable. Great Service!"
Dissatisfied
Gordon Grant
July 20, 2023
"Was not told to refrain from using the window for 24 hours. Found this out much later when I saw this instruction scribbled on the service receipt. Also, when I initially lowered the replaced window, I heard tiny pieces of glass scraping inside the window mechanism. "
July 20, 2023
"Was not told to refrain from using the window for 24 hours. Found this out much later when I saw this instruction scribbled on the service receipt. Also, when I initially lowered the replaced window, I heard tiny pieces of glass scraping inside the window mechanism. "
Very Satisfied
Stephen Muller
July 19, 2023
"So I came here for glass once, but have returned many times to have cars inspected now. I brought a motorcycle yesterday. It went smoothly., so I will bring all my motorcycles there in the future."
July 19, 2023
"So I came here for glass once, but have returned many times to have cars inspected now. I brought a motorcycle yesterday. It went smoothly., so I will bring all my motorcycles there in the future."
Very Satisfied
Roger Korell
July 15, 2023
"I had a motorcycle state inspection and the nags went smoothly and all staff were great to deal with. "
July 15, 2023
"I had a motorcycle state inspection and the nags went smoothly and all staff were great to deal with. "
Very Satisfied
Luis Cuevas
July 15, 2023
"I was treated very well and I will recommend anyone here for motorcycle stickers "
July 15, 2023
"I was treated very well and I will recommend anyone here for motorcycle stickers "
Very Satisfied
Roger Korell
July 14, 2023
"I had a motorcycle state inspection and the nags went smoothly and all staff were great to deal with. "
July 14, 2023
"I had a motorcycle state inspection and the nags went smoothly and all staff were great to deal with. "
Very Satisfied
Luis Cuevas
July 14, 2023
"I was treated very well and I will recommend anyone here for motorcycle stickers "
July 14, 2023
"I was treated very well and I will recommend anyone here for motorcycle stickers "
Very Satisfied
Auxana Newell
July 14, 2023
"Super friendly staff! I got an inspection sticker and it was quick and easy, highly recommended!!"
July 14, 2023
"Super friendly staff! I got an inspection sticker and it was quick and easy, highly recommended!!"
Very Satisfied
Nick Holder
July 07, 2023
"Always a great experience I have been a customer for many years and will continue to do so ! "
July 07, 2023
"Always a great experience I have been a customer for many years and will continue to do so ! "
Very Satisfied
Adarberto Morales
July 07, 2023
"Went for a motorcycle inspection, in quick watch technician inspect motorcycle inch by inch. Was very satisfied "
July 07, 2023
"Went for a motorcycle inspection, in quick watch technician inspect motorcycle inch by inch. Was very satisfied "
Very Satisfied
Very Satisfied
Very Satisfied
Bob Farnum
June 29, 2023
"I cannot say enough about affordable auto glass. I have been customer for many years and every time the service gets better. The same day turnaround for my rear glass in my Denali was incredible!! Had my truck back within a few hours. The staff are awesome to communicate with and that makes it an easy decision to be a repeat customer. "
June 29, 2023
"I cannot say enough about affordable auto glass. I have been customer for many years and every time the service gets better. The same day turnaround for my rear glass in my Denali was incredible!! Had my truck back within a few hours. The staff are awesome to communicate with and that makes it an easy decision to be a repeat customer. "
Very Satisfied
Sara Rowan
June 27, 2023
"Consistently great service! The only place I ever go for windshield repairs and my inspection stickers. Service is great and I always recommend your business to friends and family. Thank you! Sara"
June 27, 2023
"Consistently great service! The only place I ever go for windshield repairs and my inspection stickers. Service is great and I always recommend your business to friends and family. Thank you! Sara"
Very Satisfied
Very Satisfied
Eddie Cosme
June 26, 2023
"So happy the work was done above my expectations. Truly appreciate the great work that was done. "
June 26, 2023
"So happy the work was done above my expectations. Truly appreciate the great work that was done. "
Very Satisfied
Mary Beth Fleury
June 23, 2023
"Fast, friendly service! I would definitely recommend them to others, and will certainly use them again."
June 23, 2023
"Fast, friendly service! I would definitely recommend them to others, and will certainly use them again."
Very Satisfied
Gina Carosello
June 22, 2023
"The man who worked on my car was very professional and kind to a disgruntled mother who was juggling two children and having a bad day. "
June 22, 2023
"The man who worked on my car was very professional and kind to a disgruntled mother who was juggling two children and having a bad day. "
Very Satisfied
Very Satisfied
Brian Ball
June 20, 2023
"Had a chip in my window which you were able to fix. It was done in a timely manner. I'm very satisfied."
June 20, 2023
"Had a chip in my window which you were able to fix. It was done in a timely manner. I'm very satisfied."
Very Satisfied
Debra Dalinsky
June 17, 2023
"Very good and quick service. I have been coming here for years for both our vehicles. "
June 17, 2023
"Very good and quick service. I have been coming here for years for both our vehicles. "
Very Satisfied
Heather Thompson
June 16, 2023
"Always satisfied when I go in!! So friendly and helpful! Quick and reliable."
June 16, 2023
"Always satisfied when I go in!! So friendly and helpful! Quick and reliable."
Very Satisfied
Very Satisfied
Melissa Rivera
June 13, 2023
"Very nice and polite! Honest work indeed. I choose this place every time "
June 13, 2023
"Very nice and polite! Honest work indeed. I choose this place every time "
Very Satisfied
SHAUN LARKIN
June 12, 2023
"I was very satisfied with service. It was done quickly. The truck was vacuumed out. Great Job! Thx!"
June 12, 2023
"I was very satisfied with service. It was done quickly. The truck was vacuumed out. Great Job! Thx!"
Very Satisfied
Cheryl Barber
June 12, 2023
"I have had past glass work done here, and just an inspection sticker this time. They are always quick and complete in my dealings with them. "
June 12, 2023
"I have had past glass work done here, and just an inspection sticker this time. They are always quick and complete in my dealings with them. "
Very Satisfied
Cynthia Burgess
June 08, 2023
"Very fast, efficient, friendly, service. Not only was my car inspected quickly, the technician had turned my car around so it was easy to drive out of the lot! Highly recommend Affordable Auto Glass. Awesome staff!"
June 08, 2023
"Very fast, efficient, friendly, service. Not only was my car inspected quickly, the technician had turned my car around so it was easy to drive out of the lot! Highly recommend Affordable Auto Glass. Awesome staff!"
Very Satisfied
Very Satisfied
Lawrence Meccariello
June 08, 2023
"Always great friendly customer service and excellent technical support and service."
June 08, 2023
"Always great friendly customer service and excellent technical support and service."
Very Satisfied
Jim Kennedy
June 08, 2023
"A friend of mine recommended this business for my motorcycle inspections. I’m glad he did and I had four motorcycles go in in one day, between myself, my son and my brother. Great people and I will be back for my inspections."
June 08, 2023
"A friend of mine recommended this business for my motorcycle inspections. I’m glad he did and I had four motorcycles go in in one day, between myself, my son and my brother. Great people and I will be back for my inspections."
Very Satisfied
Susan Balise Bonini
June 06, 2023
"Joe as always your staff is amazing You should be very proud of your business "
June 06, 2023
"Joe as always your staff is amazing You should be very proud of your business "
Very Satisfied
Holly Serewicz
May 31, 2023
"It was the fastest and easiest most pleasant way to go for my inspection sticker. Awesome place !!"
May 31, 2023
"It was the fastest and easiest most pleasant way to go for my inspection sticker. Awesome place !!"
Very Satisfied
Melanie Lapointe
May 30, 2023
"Prompt with appointment, good customer service. Very pleased with competitive pricing "
May 30, 2023
"Prompt with appointment, good customer service. Very pleased with competitive pricing "
Very Satisfied
Edel Alvarado
May 30, 2023
"I went in for a motorcycle inspection sticker. The inspector was very knowledgeable and respectful. I will recommend you guys to all my Motorcycle friends. Keep up the great work."
May 30, 2023
"I went in for a motorcycle inspection sticker. The inspector was very knowledgeable and respectful. I will recommend you guys to all my Motorcycle friends. Keep up the great work."
Very Satisfied
Edel Alvarado
May 30, 2023
"I went in for a motorcycle inspection sticker. The inspector was very knowledgeable and respectful. I will recommend you guys to all my Motorcycle friends. Keep up the great work."
May 30, 2023
"I went in for a motorcycle inspection sticker. The inspector was very knowledgeable and respectful. I will recommend you guys to all my Motorcycle friends. Keep up the great work."
Very Satisfied
Stephen Bloom
May 24, 2023
"I went in for a motorcycle inspection on a friend's recommendation. What a great level of service. Everyone was helpful. I feel my bike was properly inspected. Mike gladly answered my stupid questions. If I ever need glass for my car, I would come here first. I like the whole vibe of the place."
May 24, 2023
"I went in for a motorcycle inspection on a friend's recommendation. What a great level of service. Everyone was helpful. I feel my bike was properly inspected. Mike gladly answered my stupid questions. If I ever need glass for my car, I would come here first. I like the whole vibe of the place."
Very Satisfied
Keith English
May 24, 2023
"Local West Side business that always delivers great customer service and really friendly staff."
May 24, 2023
"Local West Side business that always delivers great customer service and really friendly staff."
Very Satisfied
Don Bousquet
May 22, 2023
"Minor complaint, I realize you are always very busy so I was in line at 7:40. There was quite a few by the time you opened at 8:00 but I was shuffled to the back as they took care of glass customers first and not inspection stickers. When there's a line at 8 maybe 2 people at desk. One for glass and one for inspection stickers. Thanks"
May 22, 2023
"Minor complaint, I realize you are always very busy so I was in line at 7:40. There was quite a few by the time you opened at 8:00 but I was shuffled to the back as they took care of glass customers first and not inspection stickers. When there's a line at 8 maybe 2 people at desk. One for glass and one for inspection stickers. Thanks"
Very Satisfied
Brian Scott
May 18, 2023
"I heard through a friend that you were doing bike inspections. I showed up walked in was met by a friendly woman who set me up for an inspection I drove in got inspected was met by friendly men who admired my motorcycle and drove out not even 20 minutes. That is fantastic customer service. I posted it on fb to the Shriners and now they are all going there to get inspected. Thanks"
May 18, 2023
"I heard through a friend that you were doing bike inspections. I showed up walked in was met by a friendly woman who set me up for an inspection I drove in got inspected was met by friendly men who admired my motorcycle and drove out not even 20 minutes. That is fantastic customer service. I posted it on fb to the Shriners and now they are all going there to get inspected. Thanks"
Very Satisfied
Bruce Fournier
May 18, 2023
"Very helpful and friendly throughout, start to finish. OEM windshield and a MA auto inspection sticker as well. Thanks Affordable. "
May 18, 2023
"Very helpful and friendly throughout, start to finish. OEM windshield and a MA auto inspection sticker as well. Thanks Affordable. "
Very Satisfied
Raymond Langlois
May 18, 2023
"I brought my motorcycle in for its annual inspection. It’s very convenient for me to have this done at your business instead of riding to a dealership. I will definitely be using this service again in the future. Thank you"
May 18, 2023
"I brought my motorcycle in for its annual inspection. It’s very convenient for me to have this done at your business instead of riding to a dealership. I will definitely be using this service again in the future. Thank you"
Very Satisfied
Jeffrey Riddick
May 17, 2023
"Stopped in for motorcycle inspection. Was performed by Joe. Very personable and knowledgeable. Inspection was done quickly and passed ok "
May 17, 2023
"Stopped in for motorcycle inspection. Was performed by Joe. Very personable and knowledgeable. Inspection was done quickly and passed ok "
Very Satisfied
Saul Colon
May 14, 2023
"It was awesome I took my motorcycle for a inspection and the service was great thank you guys."
May 14, 2023
"It was awesome I took my motorcycle for a inspection and the service was great thank you guys."
Very Satisfied
Samuel Almeyda
May 12, 2023
"The best place for motorcycle inspection. Friendly staff, clean place, organized, respectful,sincere. "
May 12, 2023
"The best place for motorcycle inspection. Friendly staff, clean place, organized, respectful,sincere. "
Very Satisfied
Mike McBride
May 10, 2023
"Very fast. Came in, asked for an inspection and waited for only a few minutes. Been going here for years"
May 10, 2023
"Very fast. Came in, asked for an inspection and waited for only a few minutes. Been going here for years"
Very Satisfied
Very Satisfied
Mark Coughlin
May 10, 2023
"When I first came in for my first visit at the recommendation of my insurance agent (McClure) it was to have my windshield replaced. The service was so impressive that I have been returning every time I need an inspection sticker even though I live about 30 minutes away! I feel like I can trust AAG and that unlike some dealerships, they don’t have a vested interest in failing my cars to get the repair business! Thanks!"
May 10, 2023
"When I first came in for my first visit at the recommendation of my insurance agent (McClure) it was to have my windshield replaced. The service was so impressive that I have been returning every time I need an inspection sticker even though I live about 30 minutes away! I feel like I can trust AAG and that unlike some dealerships, they don’t have a vested interest in failing my cars to get the repair business! Thanks!"
Very Satisfied
Donald Obitz
May 09, 2023
"All service people both office and garage were professional and friendly. A good experience and the free glass cleaner was a nice touch."
May 09, 2023
"All service people both office and garage were professional and friendly. A good experience and the free glass cleaner was a nice touch."
Very Satisfied
David Vooris
May 09, 2023
"Always a welcoming place. I’ve done 2 motorcycle inspections and had a windshield replaced. All perfecto! "
May 09, 2023
"Always a welcoming place. I’ve done 2 motorcycle inspections and had a windshield replaced. All perfecto! "
Very Satisfied
Very Satisfied
Rose Talmont
May 06, 2023
"All the other companies I called were automated customer service, which is NO service. I was unable to get an appointment for 2 weeks! Affordable Auto Glass has LIVE customer service agents to speak to. I was so relieved to have my driver door window replaced the same day. I will recommend your company!"
May 06, 2023
"All the other companies I called were automated customer service, which is NO service. I was unable to get an appointment for 2 weeks! Affordable Auto Glass has LIVE customer service agents to speak to. I was so relieved to have my driver door window replaced the same day. I will recommend your company!"
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August 15, 2023
"Stone chip turned into long crack in my windshield necessitating replacement. Affordable auto glass was highly recommended by others in car repair community. Work was done in 5-star + fashion. Staff is IndyCar professional league. I am 100% satisfied with my experience here. Thanks. J.H."