Customer Feedback - Affordable Auto Glass

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All User Feedback


Very Satisfied

Karen Scully
August 05, 2022
 


Very Satisfied

Kevin Johnson
August 04, 2022
"Went for a motorcycle inspection and got right in. All of the other shops around me do motorcycle inspections only 2 times a week, and most required a reservation. Very satisfied with my experience, and would recommend them."
 


Very Satisfied

Emily Hanifan
August 04, 2022
 


Very Satisfied

Emily Hanifan
August 04, 2022
 


Very Satisfied

Onix Cruz
August 03, 2022
 


Very Satisfied

Theresa Downey
August 03, 2022
"Very positive experience"
 


Very Satisfied

Christine Landry
August 02, 2022
"Very efficient service "
 


Very Satisfied

Deborah Stelzer
August 01, 2022
"I have been coming here for years for my inspection stickers and always met with friendly staff and reliable service. "
 


Very Satisfied

Cynthia Sears
July 29, 2022
"Quick, friendly, and helpful! It's why I keep going back."
 


Very Satisfied

Virginia Thomas
July 28, 2022
 


Very Satisfied

Bart Temple
July 26, 2022
"Excellent jobs as always. Always recommend them"
 


Very Satisfied

Tina Woodin
July 25, 2022
"I use affordable auto for both vehicles and I have been very satisfied with my experience. "
 


Very Satisfied

Mark Coughlin
July 25, 2022
"Was so happy with previous service that I drove from Wilbraham to get my inspection sticker "
 


Very Satisfied

Neely Krowka
July 25, 2022
 


Very Satisfied

George Groom. Jr
July 22, 2022
"Always great service at my go to place❤️"
 


Very Satisfied

David Chapman
July 21, 2022
"People I dealt with were friendly and professional. This time I was only there for an inspection sticker and they got me in and out as quick as I could have hoped for."
 


Very Satisfied

Beth Cardillo
July 20, 2022
"Quick inspection as always. Not a long wait. Been coming here for years, always reliable."
 


Dissatisfied

Kirstin Velazquez
July 20, 2022
"I have owned my vehicle for two years. It was initially inspected by the dealer I bought it from at your establishment. I brought my vehicle back to you last year to be inspected. Both times, my vehicle received a sticker. I have not changed a thing on my vehicle since I purchased it. Two days ago, I failed inspection due to window tint. The same tint that has been in my vehicle since I bought it. The technician was not very kind when speaking to me. It was after I left on Monday that I realized last year‘s paperwork from my vehicle inspection stated that I failed, yet I received a sticker . I am not sure how you determine who receives a sticker and who doesn’t? If I would have known last year that my tint was illegal, I would have spoken to the dealer I purchased the car from. Now, two years later, I will probably get nowhere . Very disappointing service. "
 


Very Satisfied

Clifford Bresett
July 20, 2022
"Excellent service! Thanks for the auto glass cleaner. I love this product. I opened my driver's door and saw a can of window cleaner, what a surprised. "
 


Very Satisfied

Scott Kosior
July 19, 2022
"Hi Joe, I hope you are well. Had a great experience getting my truck inspected yesterday. Staff were very friendly. And I appreciate the way they provide info on potential wait time at check in for inspections."
 


Very Satisfied

Scott Kosior
July 19, 2022
"Hi Joe, I hope you are well. Had a great experience getting my truck inspected yesterday. Staff were very friendly. And I appreciate the way they provide info on potential wait time at check in for inspections."
 


Very Satisfied

Beth Cardillo
July 19, 2022
"Quick inspection as always. Not a long wait. Been coming here for years, always reliable."
 


Very Satisfied

Jimmy D
July 18, 2022
"When not busy service is in and out."
 


Very Satisfied

John Saporito
July 18, 2022
 


Very Satisfied

Brandon Lepine
July 15, 2022
 


Very Satisfied

Nadine Julie Payne
July 14, 2022
 


Very Satisfied

Diana Weagle
July 13, 2022
"Csr very friendly. Service was fairly quick considering no appt.was made. Waiting room was clean but air conditioning was too cold!"
 


Very Satisfied

Gail Arnold
July 12, 2022
"I went there to get my inspection sticker. I go there for my sticker every year. They are prompt and knowledgeable."
 


Very Satisfied

Rebeka Hinson
July 11, 2022
 


Very Satisfied

Ashley Antoine
July 09, 2022
"The two staff I spoke to were very friendly and kind. The front desk personnel went above and beyond for me! I highly recommend this business. "
 


Very Satisfied

Sandra Doucette
July 08, 2022
"I was in two days in a row and both Drew and the young lady at the front desk were extremely helpful and pleasant to deal with."
 


Very Satisfied

Claire Charland
July 07, 2022
 


Very Satisfied

Bill Schoenborn
July 07, 2022
"Always a pleasure!"
 


Very Satisfied

Jennifer Serna
July 07, 2022
 


Very Satisfied

Kevin Pham
July 05, 2022
"Very friendly staff"
 


Very Satisfied

Dennis Correa
July 05, 2022
"Awesome "
 


Very Satisfied

Dennis Correa
July 05, 2022
"Awesome "
 


Very Satisfied

Janak Dhabuwala
July 05, 2022
"Excellent service with courteous CSR"
 


Very Satisfied

Lori Galda
July 02, 2022
"Great place been going there for years very friendly honest and knowledgeable staff willing to go the extra mile for you "
 


Very Satisfied

Ed Connor
July 02, 2022
 


Very Satisfied

Lisa Aubin
July 01, 2022
 


Very Satisfied

Dan Sullivan
July 01, 2022
"Great place, very clean.friendly staff "
 


Very Satisfied

Dora Campbell
July 01, 2022
"I have been going to Affordable Glass for inspections for several years now. They have the smoothest running inspection service I’ve ever experienced- quick, friendly and efficient. And I got a complementary glass cleaner too!"
 


Very Satisfied

Danielle Source
July 01, 2022
"Always so helpful and friendly!"
 


Very Satisfied

Pamela O\'Donnell
July 01, 2022
 


Very Satisfied

Norm Guilbert
July 01, 2022
"Always go to you for inspections and (once) for a damaged windshield"
 


Very Satisfied

Erick Velez
June 29, 2022
"Excellent experience all the way around "
 


Very Satisfied

Cheryl Marrewa
June 28, 2022
 


Very Satisfied

Ramona Teodorescu
June 28, 2022
"I called then went in for the state inspection sticker. I found it a little weird that the receptionist asked me how I knew about them doing inspections, but she was quick and professional. I got the car inspected very fast. They also left a complimentary glass cleaner in the car. That was a very nice surprise. Thank you very much! Will come back next year and recommend this place to others. "
 


Very Satisfied

Victoria L
June 28, 2022
"Check hours online, was delighted that you guys were open 30 mins longer than all other surrounding inspection places! Mike took my car in and had it inspected and was sending me on my way with my can of glass cleaner within about 20 mins. Always quick inspection services here- never waiting too long! "
 


Very Satisfied

Tina Woodin
June 28, 2022
"I always go here for my inspection. They are so friendly and clean. The service is quick and reliable. "
 


Very Satisfied

Nicholas Athas
June 25, 2022
"Tammy and crew were very professional and thorough."
 


Very Satisfied

Maryellen Landers
June 24, 2022
"Very quick service for an inspection sticker. Everyone was so friendly…my grandson got a coloring book while we waited and the technician even took off some unwanted stickers on my front and back window. Not to mention they have the best glass cleaner! Highly recommend!!"
 


Very Satisfied

Joe Albano
June 23, 2022
"Friendly shop, very clean. Fast service."
 


Very Satisfied

Maryellen Landers
June 23, 2022
"Very quick service for an inspection sticker. Everyone was so friendly…my grandson got a coloring book while we waited and the technician even took off some unwanted stickers on my front and back window. Not to mention they have the best glass cleaner! Highly recommend!!"
 


Very Satisfied

Mike Vallerie
June 23, 2022
"Customer service didn't ask about inspection because I originally called about it. The staff was extremely nice, very professional, prompt in handling my service, and got me back on the road. Will be a return customer."
 


Very Satisfied

Anne Dempsey
June 23, 2022
"Always satisfied here for inspection. Clean facility "
 


Very Satisfied

Roderick Klich
June 23, 2022
"Fast and friendly inspection experience."
 


Very Satisfied

Maryellen Landers
June 23, 2022
"Very quick service for an inspection sticker. Everyone was so friendly…my grandson got a coloring book while we waited and the technician even took off some unwanted stickers on my front and back window. Not to mention they have the best glass cleaner! Highly recommend!!"
 


Very Satisfied

Sendy Nguyen
June 21, 2022
"I was a walk in for my inspection sticker. I dropped off my car walked next door with my kid for a quick bite and less than 15 min my car was done. Quick service and very friendly staff. At the end they even gave my kid a coloring book which was so nice of them to do so. "
 


Very Satisfied

Rick Touchette
June 21, 2022
 


Very Satisfied

Tracy Brogle
June 21, 2022
 


Very Satisfied

Christina Paciorek
June 21, 2022
"I went to get my inspection sticker. No wait at all. Friendly staff and very clean waiting area. "
 


Very Satisfied

Elizabeth Hicks
June 16, 2022
"This was such an excellent experience that I almost wish I needed a new windshield more often. The staff is always super friendly and informative. The work is done with precision and efficiency. I won’t go anywhere else for inspections. I am honored to be a repeat customer. Thank you so much for your commitment to excellence!"
 


Very Satisfied

Stan Baron
June 16, 2022
"Very fast, efficient service. Very impressive "
 


Very Satisfied

Paula Marchbanks
June 16, 2022
 


Very Satisfied

Elizabeth Hicks
June 16, 2022
"This was such an excellent experience that I almost wish I needed a new windshield more often. The staff is always super friendly and informative. The work is done with precision and efficiency. I won’t go anywhere else for inspections. I am honored to be a repeat customer. Thank you so much for your commitment to excellence!"
 


Very Satisfied

Muryah Torres
June 14, 2022
"Everyone here was so kind! I came here for my inspection and was pleasantly surprised with how fast they were. And the complimentary glass cleaner was icing on the cake. I’m definitely returning for my yearly inspections 🙂 "
 


Very Satisfied

Raymond Suchak
June 10, 2022
"Been going back for years and will continue because of the staff and service always excellent "
 


Very Satisfied

Gail Howe
June 09, 2022
 


Satisfied

Gina Kelly
June 09, 2022
"Had my car inspected. Bill the technician was polite, professional, and very courteous. When initially walked in, the customer service rep at the desk was on the phone. she said she would be with me in a minute. She proceeded to answer 3 more phone calls while I stood there for 10 minutes waiting for the phone to stop ringing."
 


Very Satisfied

Lorraine Craven
June 08, 2022
"Very nice place and I will be back thanks"
 


Very Satisfied

Juli Desautels
June 07, 2022
 


Very Satisfied

Jacqueline Conlin
June 07, 2022
 


Very Satisfied

Diane Murphy
June 06, 2022
 


Very Satisfied

Joellen Dick
June 06, 2022
"I was very pleased with my experience there and very pleased with Mike who talked about my car with me, you get 101 out of 100,thank you "
 


Very Satisfied

Juli Desautels
June 06, 2022
 


Very Satisfied

Dan Erwin
June 06, 2022
"Have used Affordable Auto Glass for over 20 years and have always been happy with my experience with their service and staff."
 


Very Satisfied

Carol Pontz
June 02, 2022
 


Satisfied

Lawrence Meccariello
June 01, 2022
"Excellent and very prompt service."
 


Very Satisfied

Rick Lamagna
June 01, 2022
"Happy with service and friendliness of staff."
 


Very Satisfied

John Bisiniere
June 01, 2022
"I would like to see you bring back the free glass cleaner when getting a inspection sticker. This is one of the reason why I continued to go back. "
 


Very Satisfied

Daniel Dunlea
June 01, 2022
"One of the reasons why I continued to return for my inspection sticker was the free can of the glass cleaner and now this time I was told they no longer provide the can of free glass cleaner. I know this sound trivia however its so true. "
 


Very Satisfied

Michael Fabrizi
May 31, 2022
 


Very Satisfied

Bill Walthouse
May 27, 2022
 


Very Satisfied

Tony Brodowski
May 27, 2022
 


Very Satisfied

Izzy D
May 26, 2022
"This is the first glass company that comes to mind no matter where I am. I refer everyone to Affordable whenever I here of a glass problem"
 


Very Satisfied

Martha Mahoney
May 26, 2022
"Went for an inspection sticker. Everyone was very pleasant and your facility is very clean and neat. Great job."
 


Very Satisfied

Ceriana Lynn
May 26, 2022
 


Very Satisfied

Linda Alstede
May 25, 2022
"Always great service that is fast and friendly!"
 


Very Satisfied

Annette Agnos
May 24, 2022
"Everyone is pleasant and efficient. I was there for a sticker. The only thing missing is the can of glass cleaner you used to give. "
 


Very Satisfied

Luis Velazquez
May 23, 2022
"Always satisfied coming to the shop yearly for myself and wife’s vehicle for the inspection sticker. Knowledgeable technicians and friendly customer service staff. "
 


Very Satisfied

Philip Spigarelli
May 20, 2022
"Walk-in for state inspection"
 


Very Satisfied

David Woodford
May 20, 2022
"Always friendly, even when busy!"
 


Very Satisfied

David Woodford
May 20, 2022
"Always friendly, even when busy!"
 


Very Satisfied

Bruce Lague
May 18, 2022
"I have been a customer for a few years and the service has been excellent every time"
 


Very Satisfied

Charles Leduc
May 18, 2022
"Everyone went above and beyond accommodating my needs and even brought me to my workplace! Great Team and Great Work! "
 


Very Satisfied

Laura Marino
May 18, 2022
 


Very Satisfied

Jennifer Sweeney
May 18, 2022
"Affordable auto glass was a great spot very friendly and timely. The only thing that threw me off was that they do not accept cash as payment only credit or debit"
 


Very Satisfied

GERARD DESJARDINS
May 16, 2022
 


Very Satisfied

Cheri Haimowitz
May 15, 2022
 


Very Satisfied

Angelica Escobar
May 14, 2022
 


Very Satisfied

Cheri Haimowitz
May 13, 2022
 


Very Satisfied

Sandy TARDY
May 12, 2022
"I always get my inspections done at AAG because they are the best. They're quick, friendly, courteous and the place is very clean. Been going there for years"
 


Very Satisfied

Gayle Atkins
May 10, 2022
"The staff was very friendly and courteous. "
 


Very Satisfied

Gabrielle Solek
May 09, 2022
"Staff was very friendly and accommodating. They explained everything and had my service done in a timely manor. Will definitely be back! "
 


Very Satisfied

Jim McDonald
May 06, 2022
"AAG always makes it so easy. Love the reminders!"
 


Very Satisfied

Jim McDonald
May 06, 2022
"AAG always makes it so easy. Love the reminders!"
 


Very Satisfied

Don Bousquet
May 05, 2022
 


Very Satisfied

Ericka Gilliam
May 05, 2022
 


Very Satisfied

Jonathan Shefftz
May 05, 2022
"Everything went very well with my windshield replacement. Large fleet of loaner vehicles, with a big selection within a couple miles of restaurants and other places to hang out. Plus a McDonald's is next door. "
 


Very Satisfied

David Brennan
May 05, 2022
"Reliable and fantastic service "
 


Very Satisfied

David Brennan
May 05, 2022
"Reliable and fantastic service "
 


Very Satisfied

John Theriault
May 04, 2022
 


Very Satisfied

Juan Cruz
May 04, 2022
 


Very Satisfied

Don Bousquet
May 04, 2022
 


Very Satisfied

Arthur Casineau
May 04, 2022
 


Satisfied

B Hodges Jacobs
May 03, 2022
"My seat belt adjust device was broken."
 


Very Satisfied

Mary Guzik
May 03, 2022
"Always like this company. Friendly and good. "
 


Very Satisfied

THOMAS FIL
May 03, 2022
"VERY POSITIVE EXPERIENCE. PROFESSIONAL JOB, FRIENDLY STAFF. I HIGHLY RECOMMEND AFFORDABLE AUTO GLASS"
 


Very Satisfied

CHARLES Ford
May 03, 2022
"Great service as always. "
 


Satisfied

Donna Finney
May 02, 2022
"I was very satisfied with the customer service what I was dissatisfied about was I went for an inspection sticker I believe on the 18th of March and had a rejection sticker I went to my own mechanic in New York and had no problem getting a sticker and then talking to a dealership here in town they told me that all the inspection stations were having troubles with their machines in the month of March and made me still have as I went back to get my inspection sticker the last week of April I passed my inspection sticker at affordable Glass I found that was quite strange that I couldn't pass the first time but I passed the second time but no problem and I think I was a little more upset because I ended up paying $70 for an inspection sticker which I should have got the first time"
 


Very Satisfied

Courtney DeChristopher
May 01, 2022
"I always have my car inspected at affordable auto glass. They are also professional, polite and timely. Thank you."
 


Very Satisfied

Kristine Thomas
April 30, 2022
"I have been going here for years for inspection stickers and they are always great with customer service and professional. I would recommend they to everyone!"
 


Very Satisfied

Rudolf Kroisi
April 30, 2022
"Outstanding Service as usual, I will bring the other BMW over next week"
 


Satisfied

Grace Joy
April 29, 2022
"Just kind of discouraged because I really only had cash on me and I really didn’t wanna use my credit card at that time and I was told that it’s only debit or credit. So I guess I just was a little dissatisfied that you didn’t take cash because not everybody has a credit card so you shouldn’t assume that everybody has a debit card either. But the service was great as far as getting my vehicle inspected and I was in and out and I didn’t have to wait a long time so thank you for that."
 


Very Satisfied

Rudolf Kroisi
April 29, 2022
"Outstanding Service as usual, I will bring the other BMW over next week"
 


Very Satisfied

Michael Labrie
April 26, 2022
"Arrived to get inspection sticker. Small wait and no issues. Been going here for years and will continue to."
 


Very Satisfied

Michelle Parent
April 26, 2022
"I came screeching in just before you stopped doing inspections for the day and the lovely CSR let me in with one minute to spare. She was extremely pleasant and did not make me feel rushed nor did she seem irritated that I cut it so close. My technician Mike was a hoot! He was very knowledgeable and friendly, and offered me some much needed practical advice. I have been going out of my way to come here for years and make sure the rest of my family does as well. I may be the only person who actually looks forward to "inspection time", but I enjoy seeing the Affordable staff and, of course, receiving my complimentary "MUST HAVE" glass cleaner. Thank you all for being a much needed oasis in a sea of grumpy people."
 


Very Satisfied

Richard Manser
April 23, 2022
"Excellent service."
 


Very Satisfied

Denise Martin
April 22, 2022
"I've been using Affordable Auto glass for many years for Inspection of my vechicles. I've been very satisfied with the service I received and will definitely recommend others to this business."
 


Very Satisfied

Jessica Dutton
April 22, 2022
"I have never been so impressed with the amount of customer service I received from every faucet of this company. From the first interaction on the phone with the front desk rep to the technician. Everyone was so friendly, informative, helpful and accommodating, all at the same time. I recommend them for anyone needing any type of glass repair. "
 


Very Satisfied

Jessica Dutton
April 22, 2022
"I have never been so impressed with the amount of customer service I received from every faucet of this company. From the first interaction on the phone with the front desk rep to the technician. Everyone was so friendly, informative, helpful and accommodating, all at the same time. I recommend them for anyone needing any type of glass repair. "
 


Very Satisfied

Edward Dallapegorara
April 21, 2022
"Went in to have new vehicle inspected and everyone on staff was extremely nice. The CSR did ask for my email but I couldn't remember it...I suffer from CRS (can't remember shit). This was the 3rd time I've had my vehicles inspected here and will continue doing so. I will also recommend you to family and friends. "
 


Very Satisfied

Cynthia Climo
April 20, 2022
"Quick, courteous service."
 


Very Satisfied

Anthony Bracci
April 19, 2022
 


Very Satisfied

Steven Lemire
April 14, 2022
"Great professional job. Couldn't be happier. Easy to get done."
 


Very Satisfied

Joseph Brady
April 14, 2022
 


Very Satisfied

Joseph Brady
April 14, 2022
 


Very Satisfied

CaroleAnne Donoghue
April 13, 2022
"Your staff always goes above and beyond for me and for my customers. Local, family owned and superior performance and service is a win win all around. "
 


Very Satisfied

David Wiley
April 13, 2022
"Always great service."
 


Very Satisfied

Margaret Buoniconti
April 11, 2022
"Always a pleasant experience "
 


Very Satisfied

Phil Cropley
April 08, 2022
 


Very Satisfied

Monica Butler
April 07, 2022
 


Very Satisfied

Mark Walachy
April 06, 2022
 


Very Satisfied

Bridget Higgins
April 06, 2022
"Tammy was wonderful and so kind! "
 


Very Satisfied

Carmen Alicea
April 05, 2022
"Like always I\'m very happy with your services. Great staff. Tammy was very helpful and she has great personality. I recommend your services to everyone. Thank you again for everything. "
 


Very Satisfied

Phil Cropley
April 05, 2022
"These guys rock and I will continue to do business with them. I love their glass cleaner just gotta remember it doesn’t work in the cold. "
 


Very Satisfied

Kat Champagne
April 05, 2022
 


Very Satisfied

Crystal Davis
April 05, 2022
"Great customer service and in and out in no time at all...I only have one complaint and I feel like a bad person for complaining..they only accept credit or debit and not cash. I only had cash and normally pay in cash due to fraudulent activity at 2 separate banks and I'm researching for a bank that will be hopefully a better fit for me. But have no fear in case of emergencies I have my trusty cash app card and my awesome cousin to transfer money to my card haha so debit right away and my April inspection sticker and a giant can of window cleaner"
 

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