Customer Feedback - Affordable Auto Glass

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All User Feedback

Bob Farnum's Feedback

1. How did you hear about us?
Previous Service

2. When you called for service, was your phone call answered promptly and courteously?
Yes

3. Were you satisfied with the scheduling of your service request?
Yes

4. Was the work performed to your satisfaction?
Yes

5. Was the technician polite, neat and clean in appearance?
Yes

6. Did the technician clean up your automobile after the service was performed?
Yes

7. Would you recommend us to others?
Yes

8. Was the staff friendly and knowledgable?
Yes

9. How would you rate your overall service experience with us?
Very Satisfied

10.Did the Customer Service Representative ask if you wanted new wiper blades?
NA

11.Did the Customer Service Representative ask you if you need an inspection sticker?
NA

12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
Yes

13. Did the CSR ask for your e-mail adress?
Yes

Additional Comments
I cannot say enough about affordable auto glass. I have been customer for many years and every time the service gets better. The same day turnaround for my rear glass in my Denali was incredible!! Had my truck back within a few hours. The staff are awesome to communicate with and that makes it an easy decision to be a repeat customer.

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