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Danielle McManus's Feedback
1. How did you hear about us?
2. When you called for service, was your phone call answered promptly and courteously?
3. Were you satisfied with the scheduling of your service request?
4. Was the work performed to your satisfaction?
5. Was the technician polite, neat and clean in appearance?
6. Did the technician clean up your automobile after the service was performed?
7. Would you recommend us to others?
8. Was the staff friendly and knowledgable?
9. How would you rate your overall service experience with us?
10.Did the Customer Service Representative ask if you wanted new wiper blades?
11.Did the Customer Service Representative ask you if you need an inspection sticker?
12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
13. Did the CSR ask for your e-mail adress?
My experience was excellent. And the glass cleaner gift at the end was a great touch...i thought that was so nice..tech explained the rules for my new windshield, very frkindly, said to contact if any issues. Left feeling hear about your company and passed the info on to those I know. The glass clear gift at the end stands you out from others. Thank you!