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All User Feedback

Nicole S's Feedback

1. How did you hear about us?
Previous Service

2. When you called for service, was your phone call answered promptly and courteously?
Yes

3. Were you satisfied with the scheduling of your service request?
NA

4. Was the work performed to your satisfaction?
Yes

5. Was the technician polite, neat and clean in appearance?
Yes

6. Did the technician clean up your automobile after the service was performed?
NA

7. Would you recommend us to others?
Yes

8. Was the staff friendly and knowledgable?
Yes

9. How would you rate your overall service experience with us?
Very Satisfied

10.Did the Customer Service Representative ask if you wanted new wiper blades?
No

11.Did the Customer Service Representative ask you if you need an inspection sticker?
NA

12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
No

13. Did the CSR ask for your e-mail adress?
Yes

Additional Comments
I keep coming back to Affordable Auto Glass each year for my inspection because everyone is so nice and they are efficient in a timely manner. Another thing that is a huge plus is that the garage & the inspection person are both smoke free! It is hard to find a garage that doesn’t stink like smoke, leaving your vehicle with an odor. It’s tge little things!!

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