1. How did you hear about us?
Previous Service

2. When you called for service, was your phone call answered promptly and courteously?
NA

3. Were you satisfied with the scheduling of your service request?
NA

4. Was the work performed to your satisfaction?
Yes

5. Was the technician polite, neat and clean in appearance?
Yes

6. Did the technician clean up your automobile after the service was performed?
Yes

7. Would you recommend us to others?
Yes

8. Was the staff friendly and knowledgable?
Yes

9. How would you rate your overall service experience with us?
Very Satisfied

10.Did the Customer Service Representative ask if you wanted new wiper blades?
No

11.Did the Customer Service Representative ask you if you need an inspection sticker?
NA

12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
NA

13. Did the CSR ask for your e-mail adress?
Yes

Additional Comments
Last week we brought two of our family vehicles in for MA State Inspection. Both vehicles were inspected by a technician (Billy) who was extremely friendly, polite and professional. The representatives at the desk was also very courteous. We have been having our family cars inspected and windshields replaced at Affordable Auto Glass for over 12 years ...always with GREAT service!! (except for last year...see my May 8, 2015 feedback)

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