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ROBERT DUFFY's Feedback
1. How did you hear about us?
been so long I can\'t remember!!
2. When you called for service, was your phone call answered promptly and courteously?
3. Were you satisfied with the scheduling of your service request?
4. Was the work performed to your satisfaction?
5. Was the technician polite, neat and clean in appearance?
6. Did the technician clean up your automobile after the service was performed?
7. Would you recommend us to others?
8. Was the staff friendly and knowledgable?
9. How would you rate your overall service experience with us?
10.Did the Customer Service Representative ask if you wanted new wiper blades?
11.Did the Customer Service Representative ask you if you need an inspection sticker?
12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
13. Did the CSR ask for your e-mail adress?
Joe, you have a great thing going down there.
Great service is very hard to find but you have been very consistent with it. You have the ability to find and keep good people. I don't know how hard it is from your perspective, but from mine as a customer... it appears seamless.