1. How did you hear about us?
Previous Service

2. When you called for service, was your phone call answered promptly and courteously?
NA

3. Were you satisfied with the scheduling of your service request?
NA

4. Was the work performed to your satisfaction?
Yes

5. Was the technician polite, neat and clean in appearance?
Yes

6. Did the technician clean up your automobile after the service was performed?
Yes

7. Would you recommend us to others?
Yes

8. Was the staff friendly and knowledgable?
Yes

9. How would you rate your overall service experience with us?
Satisfied

10.Did the Customer Service Representative ask if you wanted new wiper blades?
NA

11.Did the Customer Service Representative ask you if you need an inspection sticker?
Yes

12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
No

13. Did the CSR ask for your e-mail adress?
No

Additional Comments
Just kind of discouraged because I really only had cash on me and I really didn’t wanna use my credit card at that time and I was told that it’s only debit or credit. So I guess I just was a little dissatisfied that you didn’t take cash because not everybody has a credit card so you shouldn’t assume that everybody has a debit card either. But the service was great as far as getting my vehicle inspected and I was in and out and I didn’t have to wait a long time so thank you for that.

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