1. How did you hear about us?
Online

2. When you called for service, was your phone call answered promptly and courteously?
Yes

3. Were you satisfied with the scheduling of your service request?
Yes

4. Was the work performed to your satisfaction?
Yes

5. Was the technician polite, neat and clean in appearance?
Yes

6. Did the technician clean up your automobile after the service was performed?
Yes

7. Would you recommend us to others?
Yes

8. Was the staff friendly and knowledgable?
Yes

9. How would you rate your overall service experience with us?
Very Satisfied

10.Did the Customer Service Representative ask if you wanted new wiper blades?
NA

11.Did the Customer Service Representative ask you if you need an inspection sticker?
NA

12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
Yes

13. Did the CSR ask for your e-mail adress?
No

Additional Comments
This is the second time I have worked with Affordable and I would highly recommend them to anyone! They are so friendly and efficient. If there are any issues they work till they are resolved. They give thorough explanations, and really go above and beyond. I’m very pleased with how my vehicle turned out, and it was a quick easy process. I also love how they offer loaner cars- that’s really priceless. Thank you!

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