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Carol Pontz's Feedback
1. How did you hear about us?
2. When you called for service, was your phone call answered promptly and courteously?
3. Were you satisfied with the scheduling of your service request?
4. Was the work performed to your satisfaction?
5. Was the technician polite, neat and clean in appearance?
6. Did the technician clean up your automobile after the service was performed?
7. Would you recommend us to others?
8. Was the staff friendly and knowledgable?
9. How would you rate your overall service experience with us?
10.Did the Customer Service Representative ask if you wanted new wiper blades?
11.Did the Customer Service Representative ask you if you need an inspection sticker?
12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
13. Did the CSR ask for your e-mail adress?
Receptionist was extremely efficient and friendly. Took care of me as soon as I arrived. I did not have an appointment.
The technician completed the inspection of my vehicle quickly and was very pleasant during our interaction. He advised me that there were no problems with my car and it passed and I have a new sticker. This is the quickest and most professional experience that have had in over 50 years of having vehicle inspections done on my cars. I will definitely recommend your business to my friends.