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Heather Normand's Feedback
1. How did you hear about us?
2. When you called for service, was your phone call answered promptly and courteously?
3. Were you satisfied with the scheduling of your service request?
4. Was the work performed to your satisfaction?
5. Was the technician polite, neat and clean in appearance?
6. Did the technician clean up your automobile after the service was performed?
7. Would you recommend us to others?
8. Was the staff friendly and knowledgable?
9. How would you rate your overall service experience with us?
10.Did the Customer Service Representative ask if you wanted new wiper blades?
11.Did the Customer Service Representative ask you if you need an inspection sticker?
12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
13. Did the CSR ask for your e-mail adress?
You have the best staff...from the woman at the service desk, to the technicians. I have many places locally to choose from for my sticker; your staff is why I come back each year. I was the last customer of the day, yesterday, yet they treated me like I was the first. The transaction was efficient, but I wasnt rushed. I will definitively return in the futire, and continue to recommend you for anyone in need of glass or inspections. Keep up the great work. Thanks a bunch!