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All User Feedback

GinaMarie Jenks's Feedback

1. How did you hear about us?
Web Site

2. When you called for service, was your phone call answered promptly and courteously?
Yes

3. Were you satisfied with the scheduling of your service request?
Yes

4. Was the work performed to your satisfaction?
Yes

5. Was the technician polite, neat and clean in appearance?
Yes

6. Did the technician clean up your automobile after the service was performed?
Yes

7. Would you recommend us to others?
Yes

8. Was the staff friendly and knowledgable?
Yes

9. How would you rate your overall service experience with us?
Very Satisfied

10.Did the Customer Service Representative ask if you wanted new wiper blades?
Yes

11.Did the Customer Service Representative ask you if you need an inspection sticker?
No

12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
Yes

13. Did the CSR ask for your e-mail adress?
No

Additional Comments
Tammy helped me over the phone. She was awesome. Very friendly! She told me my carrier uses Safelite but her friendly demeanor made me want to use Affordable Auto Glass so she told me how to go about being able to use them. She made the process extremely easy and she was just as friendly in person! Loved the service we received. She is an asset!

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