1. How did you hear about us?
Previous Service

2. When you called for service, was your phone call answered promptly and courteously?
Yes

3. Were you satisfied with the scheduling of your service request?
NA

4. Was the work performed to your satisfaction?
Yes

5. Was the technician polite, neat and clean in appearance?
Yes

6. Did the technician clean up your automobile after the service was performed?
Yes

7. Would you recommend us to others?
Yes

8. Was the staff friendly and knowledgable?
Yes

9. How would you rate your overall service experience with us?
Very Satisfied

10.Did the Customer Service Representative ask if you wanted new wiper blades?
No

11.Did the Customer Service Representative ask you if you need an inspection sticker?
Yes

12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
No

13. Did the CSR ask for your e-mail adress?
Yes

Additional Comments
I came for an inspection sticker and called ahead to ask if they require an appointment. The receptionist and mechanic were friendly and efficient. They took my car right away and the time I sat in their waiting room was minimal. Upon returning to my car I found a can of their spray foam window cleaner on my seat as a thank you gift. What a nice surprise! This is probably the third time I’ve gone there for an inspection sticker and it’s always a positive experience.

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