1. How did you hear about us?
Previous Service

2. When you called for service, was your phone call answered promptly and courteously?
NA

3. Were you satisfied with the scheduling of your service request?
NA

4. Was the work performed to your satisfaction?
Yes

5. Was the technician polite, neat and clean in appearance?
Yes

6. Did the technician clean up your automobile after the service was performed?
Yes

7. Would you recommend us to others?
Yes

8. Was the staff friendly and knowledgable?
Yes

9. How would you rate your overall service experience with us?
Very Satisfied

10.Did the Customer Service Representative ask if you wanted new wiper blades?
NA

11.Did the Customer Service Representative ask you if you need an inspection sticker?
Yes

12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
Yes

13. Did the CSR ask for your e-mail adress?
Yes

Additional Comments
It's a small thing, but I come here every year for emissions testing. The staff and technicians are always friendly and knowledgeable, and I get my complimentary can of glass spray which is like liquid gold in my household. (I actually have to hide it!) I always recommend Affordable Auto Glass whenever I can, and especially in these dismal times...I really appreciate being assisted by professionals with cheerful personalities and a sense of humor. I always leave AAG knowing that my car was serviced correctly and usually with a good chuckle to boot. Thanks!

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