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All User Feedback

Bethany Michaud's Feedback

1. How did you hear about us?
Previous Service

2. When you called for service, was your phone call answered promptly and courteously?
Yes

3. Were you satisfied with the scheduling of your service request?
Yes

4. Was the work performed to your satisfaction?
Yes

5. Was the technician polite, neat and clean in appearance?
Yes

6. Did the technician clean up your automobile after the service was performed?
Yes

7. Would you recommend us to others?
Yes

8. Was the staff friendly and knowledgable?
Yes

9. How would you rate your overall service experience with us?
Very Satisfied

10.Did the Customer Service Representative ask if you wanted new wiper blades?
Yes

11.Did the Customer Service Representative ask you if you need an inspection sticker?
NA

12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
Yes

13. Did the CSR ask for your e-mail adress?
Yes

Additional Comments
Affordable Auto Glass took care of our windshield claim very efficiently and effortlessly! Having our windshield replaced after a highway rock mishap was handled expertly by this company. All employees exceeded expectations and were more than proficient at processing our insurance paperwork. All I had to do was drive in and sign!

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