1. How did you hear about us?
Insurance Agent

2. When you called for service, was your phone call answered promptly and courteously?
Yes

3. Were you satisfied with the scheduling of your service request?
Yes

4. Was the work performed to your satisfaction?
Yes

5. Was the technician polite, neat and clean in appearance?
Yes

6. Did the technician clean up your automobile after the service was performed?
Yes

7. Would you recommend us to others?
Yes

8. Was the staff friendly and knowledgable?
Yes

9. How would you rate your overall service experience with us?
Very Satisfied

10.Did the Customer Service Representative ask if you wanted new wiper blades?
Yes

11.Did the Customer Service Representative ask you if you need an inspection sticker?
Yes

12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
Yes

13. Did the CSR ask for your e-mail adress?
Yes

Additional Comments
The service at your establishment exceeded all my expectations. You went above and beyond to get me in and complete the work the same day I called. With it being winter and my back window on my truck completely blown out with snow blowing in from the back bed of my truck as well as a snow storm pending it could have been a very bad experience. Your establishment made this experience easy and pleasant; you even gave me a ride back to my work after dropping off my truck and had a pleasant conversation with the driver. All in all I would definitely recommend everyone I know to go Affordable Auto Glass!

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