Customer Feedback - Affordable Auto Glass

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All User Feedback

Thomas Roy's Feedback

1. How did you hear about us?
Web Site

2. When you called for service, was your phone call answered promptly and courteously?
Yes

3. Were you satisfied with the scheduling of your service request?
Yes

4. Was the work performed to your satisfaction?
Yes

5. Was the technician polite, neat and clean in appearance?
Yes

6. Did the technician clean up your automobile after the service was performed?
Yes

7. Would you recommend us to others?
Yes

8. Was the staff friendly and knowledgable?
Yes

9. How would you rate your overall service experience with us?
Very Satisfied

10.Did the Customer Service Representative ask if you wanted new wiper blades?
NA

11.Did the Customer Service Representative ask you if you need an inspection sticker?
NA

12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
NA

13. Did the CSR ask for your e-mail adress?
Yes

Additional Comments
Dave and Drew came to me and did a great job replacing my windshield. They were prompt, professional and polite. There were no traces of them being there save for the fact that my windshield is now crystal clear. Thanks guys. I recommend them highly. Lastly, thank you Kay for all your help in getting the repair set up.

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